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empty window

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Axel Reisenhofer

18 Jan, 2010 12:48 PM

I tried to built a new playlist.
After pressing apple/N the beatunes main window is completely empty. All itunes songs have disappeared. Synchronizing didn't help, deleting the beatunes folder in application and reinstalling didn't help either.
Any ideas?
Kind regards
Axel

if you experienced a crash or other abnormal behavior, you might want to attach log files from /Users/knauro/Library/Logs/beaTunes

• beaTunes: 2.1.2
• JVM: Java HotSpot(TM) 64-Bit Server VM
• Version: 14.3-b01-101
• Vendor: Apple Inc.
• OS: Mac OS X 10.6.2, x86_64
• Registered as: Axel Reisenhofer

1. Support Staff 1 Posted by hendrik on 18 Jan, 2010 12:50 PM

   

   Hi,

   can you please send me a screenshot?

   Thanks,

   -hendrik

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2. 2 Posted by Reisenhofer Axe... on 18 Jan, 2010 12:54 PM

   

   On Jan 18, 2010, at 1:50 PM, hendrik wrote:

   > // Add your reply above here
   > ==================================================
   > From: hendrik
   > Subject: empty window
   >
   > Hi,
   >
   > can you please send me a screenshot?
   >
   > Thanks,
   >
   > -hendrik
   >
   > View this Discussion online: http://help.beatunes.com/discussions/problems/5914-empty-window
   > --
   > Reply with #ignore to stop receiving notifications for this discussion.

   • beatunes.png 142 KB
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3. Support Staff 3 Posted by hendrik on 18 Jan, 2010 01:06 PM

   

   Thanks for the screenshot.

   Please try to click on the very left edge of the window and drag to the right. You should be able to make the playlist tree reappear.

   Did that work?

   -hendrik

   • Edit

4. 4 Posted by Reisenhofer Axe... on 18 Jan, 2010 01:10 PM

   

   thanks a lot, it reappeared.

   Regards
   Axel

   • Edit

5. hendrik closed this discussion on 18 Jan, 2010 04:20 PM.