Upgrde and then MALFUNCTION

tim kast's Avatar

tim kast

26 Jun, 2020 10:31 PM

beatunes 5 Rebuilt databas ethen crashed. see screenshot. please refund me asap this is just a dissapointment. beatunes 4 was fine-

  1. Support Staff 1 Posted by hendrik on 27 Jun, 2020 08:58 AM

    hendrik's Avatar

    Hey Tim,

    the screenshot shows that a database repair failed and that beaTunes was about to rebuild its database. In all likelihood it works just fine after the rebuild.

    But of course, as per our refund policy, I will issue the desired refund. I assume you'd like to go back to v4. To do so, please follow the steps described in http://help.beatunes.com/kb/troubleshooting/downgrade-from-beatunes...

    Have a great weekend,

    -hendrik

  2. hendrik closed this discussion on 28 Jun, 2020 05:19 AM.

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