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Playback of a playlist stops each time after a song is played

toschmahal's Avatar

toschmahal

20 May, 2020 11:15 AM

Hello Hendrik,

Since the last update it is no longer possible to play all songs of a playlist continuously from beginning to end. Playback in beatunes stops each time after a song is played.

Best regards,
T.

  1. Support Staff 1 Posted by hendrik on 20 May, 2020 11:35 AM

    hendrik's Avatar

    Hey there,

    Thanks for reporting this.
    Which operating system is this on and is ReplayGain on or off?

    Cheers,

    -hendrik

  2. 2 Posted by toschmahal on 20 May, 2020 03:04 PM

    toschmahal's Avatar
    Hi,
     
    - Windows 10 Pro 1909
    - ReplayGain off
     
    Regards,
    Tom
     
     
    Gesendet: Mittwoch, 20. Mai 2020 um 13:35 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey there,

    Thanks for reporting this.
    Which operating system is this on and is ReplayGain on or off?

    Cheers,

    -hendrik

    On Wed, May 20 at 04:15 AM PDT, toschmahal wrote:

    Hello Hendrik,

    Since the last update it is no longer possible to play all songs of a playlist continuously from beginning to end. Playback in beatunes stops each time after a song is played.

    Best regards,
    T.

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

  3. Support Staff 3 Posted by hendrik on 20 May, 2020 07:00 PM

    hendrik's Avatar

    Hey Tom,

    I have trouble reproducing this issue. Does it always happen? Perhaps only for a particular file type (flac or mp3)?

    Can you please upload your logs via Help -> Upload Logs (in the app) after it happened?

    Thanks,

    -hendrik

  4. 4 Posted by toschmahal on 22 May, 2020 10:29 PM

    toschmahal's Avatar
    Hi Hendrik,
     
    Log files have been uploaded.
     
    Regards,
    Tom
     
     
    Gesendet: Mittwoch, 20. Mai 2020 um 21:00 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey Tom,

    I have trouble reproducing this issue. Does it always happen? Perhaps only for a particular file type (flac or mp3)?

    Can you please upload your logs via Help -> Upload Logs (in the app) after it happened?

    Thanks,

    -hendrik

    On Wed, May 20 at 08:04 AM PDT, toschmahal wrote:

    Hi,
     
    - Windows 10 Pro 1909
    - ReplayGain off
     
    Regards,
    Tom
     
     
    Gesendet: Mittwoch, 20. Mai 2020 um 13:35 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey there,

    Thanks for reporting this.
    Which operating system is this on and is ReplayGain on or off?

    Cheers,

    -hendrik

    On Wed, May 20 at 04:15 AM PDT, toschmahal wrote:

    Hello Hendrik,

    Since the last update it is no longer possible to play all songs of a playlist continuously from beginning to end. Playback in beatunes stops each time after a song is played.

    Best regards,
    T.

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

  5. Support Staff 5 Posted by hendrik on 23 May, 2020 03:56 AM

    hendrik's Avatar

    Hey Tom,

    Thanks for the logs.

    Just because I had difficulty reproducing the issue: does it always happen, without exception, or does it happen just for specific file types, like mp3 or flac?

    Thanks,

    -hendrik

  6. 6 Posted by toschmahal on 23 May, 2020 04:59 PM

    toschmahal's Avatar
    Anbei ein kurzes Video über das aktuelle Verhalten:
    Song A wird angewählt und spielt ab bis zum Ende. Die Abspielanzeige hüpft zum nächsten Song B. Der wird aber nicht automatisch abgespielt.
    Spielt man nun Song B ab, stoppt das Ganze beim nächsten Lied C.
    Lasst man nun erneut Song A abspielen, läuft die Playlist durch: A, B, C und interessanterweise auch D werden abgespielt. Danach ist wieder Schluss.
    Alle Songs sind mp3
     
    Gruss,
    Tom
     
     
     
     
    Gesendet: Samstag, 23. Mai 2020 um 05:56 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey Tom,

    Thanks for the logs.

    Just because I had difficulty reproducing the issue: does it always happen, without exception, or does it happen just for specific file types, like mp3 or flac?

    Thanks,

    -hendrik

    On Fri, May 22 at 03:29 PM PDT, toschmahal wrote:

    Hi Hendrik,
     
    Log files have been uploaded.
     
    Regards,
    Tom
     
     
    Gesendet: Mittwoch, 20. Mai 2020 um 21:00 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey Tom,

    I have trouble reproducing this issue. Does it always happen? Perhaps only for a particular file type (flac or mp3)?

    Can you please upload your logs via Help -> Upload Logs (in the app) after it happened?

    Thanks,

    -hendrik

    On Wed, May 20 at 08:04 AM PDT, toschmahal wrote:

    Hi,
     
    - Windows 10 Pro 1909
    - ReplayGain off
     
    Regards,
    Tom
     
     
    Gesendet: Mittwoch, 20. Mai 2020 um 13:35 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey there,

    Thanks for reporting this.
    Which operating system is this on and is ReplayGain on or off?

    Cheers,

    -hendrik

    On Wed, May 20 at 04:15 AM PDT, toschmahal wrote:

    Hello Hendrik,

    Since the last update it is no longer possible to play all songs of a playlist continuously from beginning to end. Playback in beatunes stops each time after a song is played.

    Best regards,
    T.

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

  7. Support Staff 7 Posted by hendrik on 23 May, 2020 06:00 PM

    hendrik's Avatar

    Hallo Tom,

    danke für das Video. Ich glaube ich habe eine Ahnung, was hier schief läuft und werde es natürlich fixen. Kann aber ein/zwei Wochen dauern, da ich gerade unterwegs bin.

    In der Zwischenzeit empfehle ich Dir einfach Version 5.2.7 zu installieren und die Update-Nachrichten vorerst zu ignorieren.

    Du kannst 5.2.7 von https://www.beatunes.com/download/beaTunes-5-2-7-x64.exe herunterladen.

    Danke für den Report uns Sorry für den Bug.

    Cheers,

    -hendrik

  8. Support Staff 8 Posted by hendrik on 29 May, 2020 05:52 PM

    hendrik's Avatar

    Hey Tom,

    ich habe mir das in der Zwischenzeit mal genauer angeschaut. Kannst Du bitte mal https://www.beatunes.com/download/beaTunes-5-2-9-SNAPSHOT-x64.exe (aktueller Dev-Snapshot) ausprobieren? Behebt diese Version das Problem?

    Danke und schöne Pfingsten!

    -hendrik

  9. 9 Posted by toschmahal on 30 May, 2020 05:20 PM

    toschmahal's Avatar
    Hallo Henrik,
     
    läuft wieder in einwandfrei.
     
    Vielen Dank,
    T.
     
     
    Gesendet: Freitag, 29. Mai 2020 um 19:52 Uhr
    Von: "hendrik" <[email blocked]>
    An: [email blocked]
    Betreff: Re: Playback of a playlist stops each time after a song is played [Problems #58519]
    <!--pre { width: 92.0%; margin: 10.0px 2.0%; padding: 5.0px 2.0%; background: rgb(239,239,239); border: 1.0px solid rgb(214,214,214); } blockquote { margin-left: 0; padding-left: 1.0em; border-left: 5.0px solid rgb(204,204,204); } -->

    // Please reply above this line
    ==================================================

    From: hendrik (Support staff)

    Hey Tom,

    ich habe mir das in der Zwischenzeit mal genauer angeschaut. Kannst Du bitte mal https://www.beatunes.com/download/beaTunes-5-2-9-SNAPSHOT-x64.exe (aktueller Dev-Snapshot) ausprobieren? Behebt diese Version das Problem?

    Danke und schöne Pfingsten!

    -hendrik

    On Sat, May 23 at 11:00 AM PDT, hendrik wrote:

    Hallo Tom,

    danke für das Video. Ich glaube ich habe eine Ahnung, was hier schief läuft und werde es natürlich fixen. Kann aber ein/zwei Wochen dauern, da ich gerade unterwegs bin.

    In der Zwischenzeit empfehle ich Dir einfach Version 5.2.7 zu installieren und die Update-Nachrichten vorerst zu ignorieren.

    Du kannst 5.2.7 von https://www.beatunes.com/download/beaTunes-5-2-7-x64.exe herunterladen.

    Danke für den Report uns Sorry für den Bug.

    Cheers,

    -hendrik

    Having trouble reading this? View this discussion online: Playback of a playlist stops each time after a song is played.

    To unsubscribe and stop receiving emails from http://help.beatunes.com, visit this page

  10. Support Staff 10 Posted by hendrik on 30 May, 2020 06:44 PM

    hendrik's Avatar

    läuft wieder in einwandfrei.

    Suppi! Danke fürs Testen!

    -hendrik

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