Beatunes doesn´t start

ixaya.music's Avatar

ixaya.music

20 May, 2020 02:35 AM

Hi,

Beattunes doesn't start, I have a JDBC exception. See Screenshot in attachments.
In this article they recommend to delete the database, but I don't have a beatunes database in my files :
http://help.beatunes.com/kb/troubleshooting/beatunes-does-not-start-shows-jdbcexception

  1. Support Staff 1 Posted by hendrik on 20 May, 2020 07:10 AM

    hendrik's Avatar

    What happens when you simply restart beaTunes?
    Does the "recovery/repair" perhaps start automatically?

  2. Support Staff 2 Posted by hendrik on 20 May, 2020 07:18 AM

    hendrik's Avatar

    If a restart does not help, you can find the database folder by using Finder.

    Choose Go -> Go To Folder
    Then paste ~/Library/Application Support/beaTunes/ into the dialog. The ~ character is essential! (see attached screenshots)

    There you will find a folder named Database. Simply rename it or delete it. beaTunes will then recreate the database based on your music files when you start it. This means, whatever data wasn't embedded in your files will be lost (see also here).

    Hope this helps!

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