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failed to file-based convert audio file

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clint2166

14 Jan, 2010 09:58 PM

i keep getting the following message (for different files throughout)

failed to decode track "track name" (javax.sound.sampled.UnsupportedAudioFileException; feiled to file-based convert audio file (path of the file)

I am using:

OSX 10.5.8
Itunes 9
Beatunes 2.1.2

1. Support Staff 1 Posted by hendrik on 14 Jan, 2010 11:24 PM

   

   Hi,

   any chance you can send me your logs?
   They are in ~/Library/Logs/beaTunes - please simply zip the whole folder before you send them.

   Thanks,

   -hendrik

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2. 2 Posted by clint2166 on 15 Jan, 2010 02:40 AM

   

   On Jan 14, 2010, at 5:24 PM, hendrik wrote:

   > // Add your reply above here
   > ==================================================
   > From: hendrik
   > Subject: failed to file-based convert audio file
   >
   > Hi,
   >
   > any chance you can send me your logs?
   > They are in `~/Library/Logs/beaTunes` - please simply zip the whole
   > folder before you send them.
   >
   > Thanks,
   >
   > -hendrik
   >
   > View this Discussion online: http://help.beatunes.com/discussions/problems/5816-failed-to-file-based-convert-audio-file
   > --
   > Reply with #ignore to stop receiving notifications for this
   > discussion.

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3. Support Staff 3 Posted by hendrik on 15 Jan, 2010 04:52 PM

   

   Hi!

   Thanks for the log files.
   There is indeed an issue with files not sampled at 44.1kHz. I will have a dev snapshot with a quickfix up either later today or tomorrow.

   This is an OS X only issue. Windows version of beaTunes should be unaffected.

   Thank you for reporting this bug!

   -hendrik

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4. Support Staff 4 Posted by hendrik on 15 Jan, 2010 05:58 PM

   

   Hi,

   please see http://www.beatunes.com/news/2010/01/problems-with-sample-rates-oth... for that dev-snapshot. Does it solve the problem?

   Thanks,

   -hendrik

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5. Support Staff 5 Posted by hendrik on 17 Jan, 2010 01:29 PM

   

   Hey,

   just wanted to check - did you have a chance to try that snapshot and did it solve the problem?

   Thanks,

   -hendrik

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6. 6 Posted by clint2166 on 17 Jan, 2010 07:35 PM

   

   Yes, its worked fine thus far

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7. Support Staff 7 Posted by hendrik on 17 Jan, 2010 09:01 PM

   

   Good, thanks for letting me know.

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