Can't register although the amount has been paid.

Roland Schurogailo's Avatar

Roland Schurogailo

05 Apr, 2020 09:10 AM

There is no registration Button under "Help". I haven't lost my license. I simply can't register.

  1. Support Staff 1 Posted by hendrik on 05 Apr, 2020 10:17 AM

    hendrik's Avatar

    Hey Roland!

    Just to make sure, we are on the same page:

    You have started beaTunes.
    You see the application.
    There is a menu bar containing “Help.”
    And there should be an item called “Register...”

    If you don’t see that item, please send a screenshot of what you see.



  2. 2 Posted by Roland Schuroga... on 05 Apr, 2020 10:47 AM

    Roland Schurogailo's Avatar

    Hi Hendrik,

    My fault, I tried to do the registration on the webpage not on the program itself. Thank you though for your fast answer. Wish you all the best.

    Kind regards

  3. Support Staff 3 Posted by hendrik on 05 Apr, 2020 11:28 AM

    hendrik's Avatar

    Excellent, that we were able to resolve this quickly.
    Hope you enjoy the software!

  4. hendrik closed this discussion on 21 Apr, 2020 07:21 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac