Beatunes crash

rbetin's Avatar

rbetin

26 Feb, 2020 06:07 PM

Hello

I have a Beatunes crash on my PC Windws 7 Pro

Error message "Une erreur irrécupérable s'est produite lors de l'initialisation: java.lang.NullPointerException"

Thanks for your help

Rogert

  1. Support Staff 1 Posted by hendrik on 27 Feb, 2020 10:54 AM

    hendrik's Avatar

    Hi,

    please make sure beaTunes is not running and then run the v5.2.5 installer again.

    Thanks,

    -hendrik

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • beaTunes.log 105 KB
  • env.txt 16.6 KB
  • system-error.log 507 Bytes

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac