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Music::Old Playlist from iTunes

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gdunye

25 Jan, 2020 08:11 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2020-01-25-120343.zip' by dragging it from your desktop onto the 'Attach File' button below.

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Somehow old iTunes playlist (some not all), that I had in iTunes and removed within Music are still showing up and deleting them within beaTunes has no effect. I have checked all the other apps (TV, Podcast, Books) and these lists do not exist within those apps. I recently received a JV error when I tried to add a track to one of these phantom playlists.

* beaTunes: 5.2.5
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.4-BellSoft+11
* Vendor: BellSoft
* OS: Mac OS X 10.15.2, x86_64
* Library: Music.app
* Memory: 92m - 640m
* Registered as: George Dunye

• beaTunes-logs-2020-01-25-120343.zip 1.37 MB
• Screen_Shot_2020-01-25_at_12.03.16_PM.png 350 KB
• Screen_Shot_2020-01-25_at_12.07.14_PM.png 704 KB

1. Support Staff 1 Posted by hendrik on 27 Jan, 2020 11:25 AM

   

   Hey George,

   Please shutdown both beaTunes and Music.app, then start beaTunes and synchronize again (File -> Synchronize). Perhaps it disappears then. Hopefully that fixes it.

   There have been reports that for some reason Music.app sometimes still reports old playlist as existing when in fact they have been deleted.

   Regarding that NullPointerException—that occurred when you tried to create a new playlist in a folder that does not exist. This is something that should not be possible, therefore the non-informative error message.

   Cheers,

   -hendrik

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