Beatunes crashing since installing 5.2.3x64

benleal's Avatar


21 Dec, 2019 12:03 AM

Beatunes 5.2.2.snapshot.x64 was rock stable. Installed the newer version and it's crashing when i try to analyze or synchronize. Logs have been sent in.

  1. Support Staff 1 Posted by hendrik on 21 Dec, 2019 01:39 PM

    hendrik's Avatar

    Hey Ben,

    thanks for the logs. It looks like beaTunes crashed when analyzing the file E:\OneDrive\music\Jr. Perales Y Su Tremenda Orquesta\Tue Besos De Amor\8 - Crei.wma Can you please send me that file so that I can reproduce the issue?

    Thanks so much!


  2. 2 Posted by benleal on 21 Dec, 2019 02:49 PM

    benleal's Avatar

    here's the file.

  3. Support Staff 3 Posted by hendrik on 21 Dec, 2019 09:53 PM

    hendrik's Avatar

    Thanks for the file! I believe I have a solution and will hopefully be able to post a new snapshot tomorrow.

  4. Support Staff 4 Posted by hendrik on 23 Dec, 2019 02:01 PM

    hendrik's Avatar

    Hey Ben,

    I didn't get to sending you a snapshot yesterday, but hopefully the issue is solved in today's v5.2.4.

    Happy Holidays!


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