I have a problem. the SD with the library is disconnected when I do the analysis.

Paul's Avatar


30 Nov, 2019 04:21 PM

Hi. I have a problem. The disk with the library is disconnected when I do the analysis. The Sony player is connected to the USB to the MAC. The player contains 2 devices. Own player memory and SD-card. When I run the analysis, the SD-card with the music is turned off (drive unavailable). This happens over time. Sony's internal memory drive remains connected. It happens all the time. The problem is in versions 5-2-1 and 5-2-2. If you install the old version 5-2-0, then there is no problem. In other operating modes of the program, the SD-card with music does not turn off.

Mac MacBook Pro (15-inch, 2016)
Catalina 10.15.1 (19B88)

  1. Support Staff 1 Posted by hendrik on 30 Nov, 2019 04:26 PM

    hendrik's Avatar

    Weird. There is no fundamental difference between 5.2.0, 5.2.1 and 5.2.2.
    beaTunes shouldn't really have the power to turn a drive off... and does not such thing on purpose. To be honest, this sounds like a Sony problem.

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