4.6.18 not Syncing

Timothy Kast's Avatar

Timothy Kast

27 Nov, 2019 06:38 PM

I payed money for this app for lifetime use. It's no longer Syncing with my itunes Library- shortly after beaTunes 5 was released. It is unfair to force people to upgrade with the cost of this software. I'm fine with the older version, but if Synchronization does not work its uselss. Please send a voucher for a free Upgrade since what i bought is not compatible. note I am using OSX Mojave 10.14.16.

Thank You
TK

  1. Support Staff 1 Posted by hendrik on 27 Nov, 2019 06:49 PM

    hendrik's Avatar

    Hey Timothy,

    beaTunes 4 should still work perfectly fine with iTunes. What exactly is the problem you experience? Can you please upload your logs (Help -> Upload Logs)?

    Thanks,

    -hendrik

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