BeaTunes becomes unresponsive after deleting playing item in search results.

shraden's Avatar

shraden

22 Nov, 2019 04:57 AM

  1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2019-11-21-235422.zip' by dragging it from your desktop onto the 'Attach File' button below.

  2. I performed a search and was playing through the list of search results. I found some duplicates. I deleted the duplicate I was playing. About 15 seconds later, BeaTunes becomes completely unresponsive and I had to force quit. This has occurred multiple times. Twice in the past 10 minutes. I have already uploaded the logs from the Help menu.

  • beaTunes: 5.2.1
  • JVM: OpenJDK 64-Bit Server VM
  • Version: 11.0.4-BellSoft+11
  • Vendor: BellSoft
  • OS: Mac OS X 10.15.1, x86_64
  • Library: FileSystem
  • Memory: 92m - 2048m
  1. Support Staff 1 Posted by hendrik on 22 Nov, 2019 12:51 PM

    hendrik's Avatar

    Hey John,

    thanks for your message and the logs.

    Can you please download and install the latest dev snapshot from https://www.beatunes.com/download/beaTunes-5-2-2-SNAPSHOT.dmg and check whether it fixes the issue?

    Dev snapshots are not notarized, which means that in order to start it, you have to right-click on the app and choose Open to circumvent the notarization check.

    Hope this helps,

    -hendrik

  2. Support Staff 2 Posted by hendrik on 23 Nov, 2019 01:23 PM

    hendrik's Avatar

    Hey John,

    did you have a chance to try out the snapshot? Any improvement?

    Thanks!

    -hendrik

  3. 3 Posted by shraden on 24 Nov, 2019 02:53 AM

    shraden's Avatar

    Hi Hendrik!

    Yes. The snapshot seems to have resolved that issue.

    Thanks,
    John

  4. Support Staff 4 Posted by hendrik on 24 Nov, 2019 06:46 PM

    hendrik's Avatar

    Great. Thanks for reporting and testing!
    The fix will be part of 5.2.2 (when it is released).

    Cheers,

    -hendrik

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