BeaTunes becomes unresponsive after deleting playing item in search results.

shraden's Avatar


22 Nov, 2019 04:57 AM

  1. If you experienced a crash or other abnormal behavior, please attach the log file '' by dragging it from your desktop onto the 'Attach File' button below.

  2. I performed a search and was playing through the list of search results. I found some duplicates. I deleted the duplicate I was playing. About 15 seconds later, BeaTunes becomes completely unresponsive and I had to force quit. This has occurred multiple times. Twice in the past 10 minutes. I have already uploaded the logs from the Help menu.

  • beaTunes: 5.2.1
  • JVM: OpenJDK 64-Bit Server VM
  • Version: 11.0.4-BellSoft+11
  • Vendor: BellSoft
  • OS: Mac OS X 10.15.1, x86_64
  • Library: FileSystem
  • Memory: 92m - 2048m
  1. Support Staff 1 Posted by hendrik on 22 Nov, 2019 12:51 PM

    hendrik's Avatar

    Hey John,

    thanks for your message and the logs.

    Can you please download and install the latest dev snapshot from and check whether it fixes the issue?

    Dev snapshots are not notarized, which means that in order to start it, you have to right-click on the app and choose Open to circumvent the notarization check.

    Hope this helps,


  2. Support Staff 2 Posted by hendrik on 23 Nov, 2019 01:23 PM

    hendrik's Avatar

    Hey John,

    did you have a chance to try out the snapshot? Any improvement?



  3. 3 Posted by shraden on 24 Nov, 2019 02:53 AM

    shraden's Avatar

    Hi Hendrik!

    Yes. The snapshot seems to have resolved that issue.


  4. Support Staff 4 Posted by hendrik on 24 Nov, 2019 06:46 PM

    hendrik's Avatar

    Great. Thanks for reporting and testing!
    The fix will be part of 5.2.2 (when it is released).



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