changed my email

Jose Calero Lomelin's Avatar

Jose Calero Lomelin

12 Nov, 2019 04:04 AM

I purchased your product BeaTunes, when I had a Different email
[email blocked]
This mail is not working any more, and I do not recall the password I used with it

My mail today is
[email blocked]

How can I make this change in your records, so that I can use my product Bea Tunes again?

Thank in advance

  1. Support Staff 1 Posted by hendrik on 12 Nov, 2019 08:31 AM

    hendrik's Avatar

    Hi Jose,

    we already have you under the new email in the system.
    You should be able to have the system re-send the license info to your current address using



Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac