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changed my email

Jose Calero Lomelin's Avatar

Jose Calero Lomelin

12 Nov, 2019 04:04 AM

Hello:
I purchased your product BeaTunes, when I had a Different email
[email blocked]
This mail is not working any more, and I do not recall the password I used with it

My mail today is
[email blocked]

How can I make this change in your records, so that I can use my product Bea Tunes again?

Thank in advance

  1. Support Staff 1 Posted by hendrik on 12 Nov, 2019 08:31 AM

    hendrik's Avatar

    Hi Jose,

    we already have you under the new email in the system.
    You should be able to have the system re-send the license info to your current address using https://www.beatunes.com/en/recoverkey.html

    Cheers,

    -hendrik

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