hendrik on 05 May, 2019 01:26 PM
I assume the database upgrade from 2 to 5 failed. The best way to recover is to manually delete the database. You can do that by deleting the folder ~/Library/Application Support/beaTunes/Database Note that this also means that you will delete all data that's not in the database (see https://blog.beatunes.com/2013/10/so-where-exactly-does-beatunes-st... for details).
Now, as you have found out, ~/Library/Application Support/beaTunes/Database is tricky to find, when you're relatively new to the Mac.
Here's what's important:
~ the squiggly line means "home" directory. So this is not the base directory of your hard drive, but rather a shortcut for something like /Users/USERNAME/ (whatever USERNAME that may be in your case)
Newer versions of macOS effectively hide the folder ~/Library/ from you. Finder simply does not display it, even though it's there. God knows why Apple decided to do this.
To navigate to any folder in Finder, use the menu item Go -> Go to Folder... (in the Finder App). This will open a little dialog, which lets you enter a path. Enter ~/Library/Application Support/beaTunes/. Now you can see the Database folder. Simply delete that folder (while beaTunes is not running). Then start beaTunes.
Thank you so much. The way you explained hoe to resolve the problem took a little time but I have beaTunes up and running. I’ll get in contact with Apple and have them make my library show in finder instead of holding down the option button to show it. Was told to go to terminal but that’s out of my league
I have a lot to learn upgrading from beaTunes 2 to beaTunes 5. I’ll have to keep your contact info for questions I may have in the future. You personally explain how to correct this problem better than FAQ