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Failure to email key from request and payment

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James Bruce

05 Dec, 2009 03:53 AM

dear sirs,

i've paid for the beatunes.. but i've had no key emailed to my hotmail account or junk folders. and no sign of an error..

can anyone help on what is going on..

1. 1 Posted by Jason Vieira on 05 Dec, 2009 06:32 AM

   

   Hi,

   I am having the same issue as stated above, paid for beatunes (paypal) ,but I have not received key email ( inbox/ junk)

   thank you

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2. Support Staff 2 Posted by hendrik on 05 Dec, 2009 12:18 PM

   

   Hi Jason,

   I'm having some issues with the email server... Did you get the key by
   now?

   Thanks,

   -hendrik

   tagtraum industries incorporated
   724 Nash Drive
   Raleigh, NC 27608
   USA
   http://www.tagtraum.com/
   http://www.beatunes.com/

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3. 3 Posted by jasonevieira on 05 Dec, 2009 05:45 PM

   

   Hi Hendrik,

   Thank you , I have received the licence email.

   Jason Vieira

   On , hendrik
   <[email blocked]> wrote:
   > // Add your reply above here

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4. Support Staff 4 Posted by hendrik on 05 Dec, 2009 06:16 PM

   

   Good!

   Thank you for your patience!

   -hendrik

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5. hendrik closed this discussion on 05 Dec, 2009 06:16 PM.