Issues when using Beatunes (5.1.9) - Windows 10

Frédéric's Avatar


14 Sep, 2018 03:49 PM

1. Si l'application est tombée en panne ou si vous avez rencontré un autre comportement anormal, veuillez joindre le fichier journal '' en le faisant glisser à partir de votre bureau sur le bouton 'Joindre Fichier' ci-dessous.

2. Veuillez saisir votre message ici.
I really like your software and would like to buy it, but I'm facing several problems. For example, the "search" bar does not work properly, or when I scroll down into my iTunes library, quickly the list goes white, as empty... I have more than 20.000 songs though.
I have already analised the tracks (BPM; tonality; colour; and so on), and it worked well.
The whole experience is quite slow, especially when opening and closing the software: is that normal?

Thank you for you help,


* beaTunes: 5.1.9
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.181-b13
* Fournisseur: Oracle Corporation
* OS: Windows 10 10.0, amd64
* Médiathèque: FileSystem
* Mémoire: 92m - 2048m
* Enregistré comme:

  1. Support Staff 1 Posted by hendrik on 14 Sep, 2018 03:54 PM

    hendrik's Avatar

    A not-working search bar sounds like a broken (internal) database.

    Can you please try to repair the internal database? To do so, open the Tools menu and choose Repair Database.


  2. 2 Posted by Frédéric on 14 Sep, 2018 05:24 PM

    Frédéric's Avatar

    much better, thank you Hendrik! Still slow though, but I suppose this is the size of the library... Have a nice weekend,


  3. Support Staff 3 Posted by hendrik on 14 Sep, 2018 05:29 PM

    hendrik's Avatar

    Glad I could help!

    Enjoy the weekend, too!

  4. hendrik closed this discussion on 14 Sep, 2018 05:29 PM.

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