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Issues when using Beatunes (5.1.9) - Windows 10

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Frédéric

14 Sep, 2018 03:49 PM

1. Si l'application est tombée en panne ou si vous avez rencontré un autre comportement anormal, veuillez joindre le fichier journal 'beaTunes-logs-2018-09-14-174206.zip' en le faisant glisser à partir de votre bureau sur le bouton 'Joindre Fichier' ci-dessous.

2. Veuillez saisir votre message ici.
I really like your software and would like to buy it, but I'm facing several problems. For example, the "search" bar does not work properly, or when I scroll down into my iTunes library, quickly the list goes white, as empty... I have more than 20.000 songs though.
I have already analised the tracks (BPM; tonality; colour; and so on), and it worked well.
The whole experience is quite slow, especially when opening and closing the software: is that normal?

Thank you for you help,
Regards,

Frédéric

* beaTunes: 5.1.9
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.181-b13
* Fournisseur: Oracle Corporation
* OS: Windows 10 10.0, amd64
* Médiathèque: FileSystem
* Mémoire: 92m - 2048m
* Enregistré comme:

• beaTunes-logs-2018-09-14-174206.zip 1.56 MB

1. Support Staff 1 Posted by hendrik on 14 Sep, 2018 03:54 PM

   

   A not-working search bar sounds like a broken (internal) database.

   Can you please try to repair the internal database? To do so, open the Tools menu and choose Repair Database.

   Cheers!

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2. 2 Posted by Frédéric on 14 Sep, 2018 05:24 PM

   

   much better, thank you Hendrik! Still slow though, but I suppose this is the size of the library... Have a nice weekend,

   Frédéric

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3. Support Staff 3 Posted by hendrik on 14 Sep, 2018 05:29 PM

   

   Glad I could help!

   Enjoy the weekend, too!

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4. hendrik closed this discussion on 14 Sep, 2018 05:29 PM.