Fatal Error: beaTunes fail to load an intergral program part (audiokern)

Michael's Avatar


03 Dec, 2009 05:54 PM

"Most likely this happened, because and outdated HTMLClient.dll file is installed in C:\Windows\system32\qtmlclient.dll You might want to remove or rename that file and try again.
Please note, that it is unlikely but possible that a third party application needs that file and stops working. If you run into problems, please contact [email blocked]. (java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\tagtraum industries\beaTunes-2.0.18\lib\audiokern-win-2.0.18.dll: The specified procedure could not be found)"

Operating System: Windows 7 (v6.2) (64 bit) x86 Professional
Java Version: Java 6 Update
iTunes Version:

I have downloaded and installed this file beaTunes-2-0-18-jre-win.exe but cannot get it to run. Any ideas?

  1. 1 Posted by Michael on 03 Dec, 2009 06:04 PM

    Michael's Avatar

    Also I'd like to add that "C:\Windows\system32\qtmlclient.dll" does not exist on my machine in that directory.

  2. Support Staff 2 Posted by hendrik on 04 Dec, 2009 11:36 AM

    hendrik's Avatar

    Hi Michael,

    Thanks for your message.

    It's counterintuitive, but on 64bit Windows systems C:\Windows\system32\qtmlclient.dll is an alias for C:\Windows\syswow64\qtmlclient.dll (see http://en.wikipedia.org/wiki/WoW64). Please check that file - you will probably have to remove/rename it, to make beaTunes work.

    Hope this helps,


  3. 3 Posted by Michael on 04 Dec, 2009 07:46 PM

    Michael's Avatar

    That sure fixed it. Thanks, Hendrik!
    Consider it purchased.

  4. hendrik closed this discussion on 04 Dec, 2009 08:24 PM.

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