NOT SYNCHONISING LIBRARY

Yannis's Avatar

Yannis

15 Jul, 2018 02:57 PM

Hi,

The last version of your program doesn't synchronise my library. I usually wait for hours for a beginning indication with no result . What Should I do?

  1. Support Staff 1 Posted by hendrik on 15 Jul, 2018 06:14 PM

    hendrik's Avatar

    Hey there!

    Is there any error message?
    How did you initiate synchronization? Via File->Synchronize?
    In any case: Please upload your logs (via Help->Upload Logs).

    Cheers,

    -hendrik

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