Can't find any Lyrics

Joe Dawson's Avatar

Joe Dawson

13 Jul, 2018 02:33 AM

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I just can't get it to find lyrics to popular albums like all of the songs on the latest Anne-Marie speak your mind album.

* beaTunes: 5.1.8
* JVM: OpenJDK 64-Bit Server VM
* Version: 25.152-b5
* Vendor: JetBrains s.r.o
* OS: Mac OS X 10.13.6, x86_64
* Library: iTunes
* Memory: 92m - 1024m
* Registered as: Joe Dawson

  1. Support Staff 1 Posted by hendrik on 14 Jul, 2018 01:57 AM

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    How do you look up lyrics?
    Via the analysis task or the Get Info pane?

  2. 2 Posted by Joe Dawson on 14 Jul, 2018 02:14 AM

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    Yes… attached is an image of the panel settings.

  3. Support Staff 3 Posted by hendrik on 16 Jul, 2018 06:32 PM

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    I guess that means you are using the analysis.
    Can you please try to select one of those songs, then open the Get Info dialog (e.g. via the File menu) and select the lyrics pane. There lookup lyrics. Does that work better?

    > Am 13.07.2018 um 18:56 schrieb Hendrik Schreiber <[email blocked]>:
    > look up lyrics?
    > Via the analysis task or the Get Info pane?

  4. 4 Posted by Joe Dawson on 17 Jul, 2018 02:17 AM

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    Same result… This thing was once great for fining song lyrics… I guess they are using a different service now for lyrics now and it is not as good. A real shame as this was once a really good program.

  5. Support Staff 5 Posted by hendrik on 17 Jul, 2018 03:48 AM

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    I can assure you that the way lyrics are looked up has not changed in quite a while.
    I've just tried to reproduce the issue with "Peak" and lyrics were found just fine. Not sure what happened there, as your log clearly state that the lyrics were not found.

    BTW: they also show that "Perfect" by Anne-Marie was found just fine.

  6. 6 Posted by AndyMilano on 16 Oct, 2018 06:58 AM

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    I have encountered the same issue recently: when I analyse songs beatunes 5.1.8 cannot find any lyrics for any song, for instance for “A Moon Shaped Pool” by Radiohead (2016) which is surely not an obscure album or a very new one.

  7. Support Staff 7 Posted by hendrik on 16 Oct, 2018 07:05 AM

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    I'm terribly sorry, but the lyrics lookup will not be improved any further for beaTunes 5—in fact it may disappear in beaTunes 6. It has always been just a glorified web-search (for personal use), not a perfect solution. This is also the reason why it has never been advertised on the product web page.

  8. 8 Posted by Joseph Dawson on 16 Oct, 2018 10:05 AM

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    A source on beaTunes that talk about this feature:

    The main reason I bought this software was for this functionality. I don't
    use it anymore because this is not working and now wouldn't have any reason
    to buy a future version.

    Also based on the many posts on this topic I find on the support page it
    looks like many people wanted this functionality. At one time it worked
    very well. But now it is a total waste of time.

    Sad because this was once a very good product. The last time I ran it it
    renamed all the songs in a new "A Star is Born" album incorrectly that had
    correct names (because it was purchased from iTunes) and didn't find
    any lyrics.

    So I am done with it.

  9. 9 Posted by Alekos on 20 Mar, 2022 10:40 AM

    Alekos's Avatar

    i should have tested this before purchasing it for the lyrics function.
    not working for me as well.

  10. Support Staff 10 Posted by hendrik on 20 Mar, 2022 10:43 AM

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    I'm happy to refund the purchase, if lyrics are the main reason you bought beaTunes.

  11. 11 Posted by alekos_cy on 20 Mar, 2022 01:46 PM

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    If this is planned to be fixed then I do Not want a refund.

    I am doing all kind of compilations the last few days to see if I manage
    to get any Lyrics.

    No success yet.


  12. 12 Posted by Alekos on 20 Mar, 2022 05:01 PM

    Alekos's Avatar

    maybe this will help:
    Through Analysis I get nothing.
    If you go to each song and click Get Info then tab Lyrics.
    Fetch Button does nothing.
    Web Search will open a browser window and lyrics are shown in the browser.
    Even if after they are shown in the browser you click fetch nothing is done by the fetch button again.

    I tired with multiple english songs and songs of multiple languages.

    if you are planning to fix this through the Analysis please do not refund but if this is not in your plan to be fixed in the Analysis please proceed with the Refund.

  13. Support Staff 13 Posted by hendrik on 21 Mar, 2022 01:32 PM

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    Hi Alekos,

    I'm afraid, the lyrics function will not be improved. So a refund it is.

    But I have trouble locating your purchase. What's the username that's shown in your license email?



  14. 14 Posted by alekos_cy on 21 Mar, 2022 03:40 PM

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    using email: [email blocked]

    Thank you.

  15. Support Staff 15 Posted by hendrik on 29 Mar, 2022 12:39 PM

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    Hi Alekos,

    I have issued a full refund.


  16. hendrik closed this discussion on 29 Mar, 2022 12:39 PM.

  17. alekos_cy re-opened this discussion on 29 Mar, 2022 03:09 PM

  18. 16 Posted by alekos_cy on 29 Mar, 2022 03:09 PM

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    thank you.

  19. hendrik closed this discussion on 29 Mar, 2022 06:55 PM.

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