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fatal error message

Daniel van Dongen's Avatar

Daniel van Dongen

07 Jul, 2018 08:21 AM

Dear customer representative,

I received "fatal error during initiation" notification and instruction to contact you
I have Beatunes version 5.1 and a Apple Macbook Pro model Mid 2012 with iOS High Sierra, version 10.13.3
Please see attached ZIP file as requested.
Please assist.

Thank you

Daniel van Dongen

  1. Support Staff 1 Posted by hendrik on 07 Jul, 2018 02:58 PM

    hendrik's Avatar

    Please restart your computer.
    Then start iTunes and make sure it does not show any dialogs (license or similar).
    Then start beaTunes.

    Cheers,

    -hendrik

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