Why is this the slowest program I've ever seen?

rvelozo's Avatar

rvelozo

08 Apr, 2015 11:26 AM

Even scrolling the list of problems it found takes way more than acceptable...
Computer configuration is enough to run all OS X apps without choking...
The library is in an external disc. But iTunes doesn't have any problem with that.

  1. Support Staff 1 Posted by hendrik on 08 Apr, 2015 11:31 AM

    hendrik's Avatar

    How many songs are in the library and how much RAM does your system have?

  2. 2 Posted by rvelozo on 09 Apr, 2015 07:14 PM

    rvelozo's Avatar

    Hi Hendrik,

    There are 6619 songs and 32GB of RAM

    The start up process takes about 8 seconds and navigation in the program is
    ok in the beginning but degrades after open for a few hours.

    The time it became not normal I had let it on overnight. Not analyzing
    anything.

    Thank you,
    Ricardo

  3. Support Staff 3 Posted by hendrik on 10 Apr, 2015 08:28 AM

    hendrik's Avatar

    Hey,

    with that much RAM you might want to increase the amount of memory beaTunes is permitted to use to something a little higher than the default (512MB).
    http://help.beatunes.com/kb/troubleshooting/manually-changing-the-b... describes how to do this.

    I'm a little surprised though, that it becomes sluggish after inactivity. That's odd.
    You might also want to run Tools->Repair Database, just to be sure that the database is in good shape.

    Cheers,

    -hendrik

  4. 4 Posted by rvelozo on 10 Apr, 2015 12:07 PM

    rvelozo's Avatar

    Alright, thanks for the tips.

    Memory is up to 2GB and repaired the database.

    I think I figured it out... It runs smoothly on a small window and it
    degrades as the window gets larger. The full screen mode is where is
    struggles.
    Even changing a column width brings the spinner up for about 3 seconds and
    after a few tries you can't even do that anymore.
    The two-sided arrow does not appear anymore and all you can do is move or
    sort the column.

    Anyway, I'll keep the window small for now... Hope you guys figure this one
    out.

    Thank you,
    Ricardo

  5. 5 Posted by rvelozo on 04 Feb, 2020 04:49 PM

    rvelozo's Avatar

    I decided to give it another go and was wondering if version 5 has improved regarding performance.
    The version 4 I installed still performs poorly, even simply scrolling the songs list is jumpy.

    Thank you,
    Ricardo

  6. Support Staff 6 Posted by hendrik on 04 Feb, 2020 08:12 PM

    hendrik's Avatar

    Hey Ricardo,

    v5 contains performance improvements, but whether they will satisfy you I cannot say. You can give it a try, but be advised that downgrading back to v4 is not just stop running v5 and going back to v4, but a manual process.

    If, after testing, you are happy with v5, you can purchase a discounted v5 license at https://www.beatunes.com/en/beatunes-buy.html

    Hope this helps,

    -hendrik

    -hendrik

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac