Installation failed

Jan's Avatar

Jan

24 Nov, 2009 04:12 AM

I downloaded the trial copy and within 5 minutes knew I wanted to purchase BeaTunes. However, when I got my installation key I couldn't get run BeaTunes anymore. I get this message:

Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer’s author to obtain a new copy.

I tried re-installing the trial copy but it didn't over-write the first trial download, the file date didn't change and I still can't open it. So, you have my money, I have the key and no software. Please help really soon, I can't wait to get my music library cleaned up. Getting rid of the false compilations is going to be awesome!!!
Jan

  1. 1 Posted by Jan on 24 Nov, 2009 06:12 AM

    Jan's Avatar

    After reading some of the comments here, I deleted the BeaTunes file and re-installed it. It's working fine. So, case closed!

  2. Support Staff 2 Posted by hendrik on 24 Nov, 2009 09:12 AM

    hendrik's Avatar

    Good! :-)

    BTW: There is no real difference between trial copy and bought copy. You can simply activate the trial copy with your license info and it becomes the real thing.

    -hendrik

  3. hendrik closed this discussion on 24 Nov, 2009 09:12 AM.

  4. cloudswift re-opened this discussion on 24 Nov, 2009 04:08 PM

  5. 3 Posted by cloudswift on 24 Nov, 2009 04:08 PM

    cloudswift's Avatar

    That's what I thought, about the demo vs. purchased copy. I just
    hesitated to re-download because I didn't want to end up paying twice, but
    that was a non-issue.
    Actually, the failed install is a good thing in the long run because it
    forced me to check out the website and I'll probably get more use out of
    the product that way.
    I am such a music junkie but got stalled out in really using my iPod to
    its best capacity because of the things iTunes does poorly. Specifically
    the compilation issue. And I wanted the BPM data.
    Jan
    > // Add your reply above here
    > ==================================================
    > From: hendrik
    > Subject: Installation failed
    >
    > Good! :-)
    >
    > BTW: There is no real difference between trial copy and bought copy. You
    > can simply activate the trial copy with your license info and it becomes
    > the real thing.
    >
    > -hendrik
    >
    > View this Discussion online:
    > http://beatunes.tenderapp.com/discussions/problems/4300-installation-failed
    > --
    > Reply with #ignore to stop receiving notifications for this discussion.
    >

  6. hendrik closed this discussion on 25 Nov, 2009 07:36 AM.

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