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Trouble with beaTunes / Java

• Edit

upeters

01 Oct, 2009 01:19 AM

Hello,

I had Java 1.5 running on my computer without any problems, but your
product requires 1.6.0_12, so I updated, first to the most latest
release, then uninstalled and got update 12.

I can't seem to get this version running to test your product, please
see how it shows. I have a double-monitor system, but this shouldn't
be the cause of this.

I have recent video drivers (version 190) for my video card (GeForce
6200), so this shouldn't be the reason why I see only garbage.

Do you have any hint about how to fix this?

I tried both versions - with local Java JRE, and with "normal"
installation of the JRE, with the same result.

Kind regards,
    Ulrich Peters

--
MindQuake Serviços de Informática Ltda. <http://www.mindquake.com.br>

• garbage.jpg 418 KB

1. Support Staff 1 Posted by hendrik on 01 Oct, 2009 07:10 AM

   

   Hi Ulrich,

   this is most certainly a problem between Windows, your graphics
   adapter and Java.

   The first thing I'd try it update to the latest Nvidia driver for this
   graphics adapter.
   It's 190.62.

   If this does not make a difference, please try the following:

   In C:\Program File\tagtraum industries\beaTunes-2.0.16\ (or a
   subdirectory) is a file called beaTunes2.l4j.ini and a file called
   beaTunes2.l4j.ini.template

   Open _both_ files with an editor (like notepad) and add this line:

   -Dswing.bufferPerWindow=false
   (followed by a newline)

   Save both files and start beaTunes. Does it work?
   If not, please stop beaTunes, then remove that line again from both
   files and add the following line:

   -Dsun.java2d.noddraw=true

   Again, save both files and start beaTunes. Does it work?
   If not, please stop beaTunes, then remove that line again from both
   files and add the following line:

   -Dsun.java2d.opengl=true

   Please let me know, if any of the options work.

   Thanks,

   -hendrik

   • Edit

2. 2 Posted by upeters on 01 Oct, 2009 02:30 PM

   

   Hello Hendrik,

   thank you very much for your reply. Yesterday I already updated the
   video driver to build 62, but it didn't help. I was able to see your
   product with the option

   -Dsun.java2d.noddraw=true

   Then, I removed that line again, and saw that

   -Dsun.java2d.opengl=true

   does fix the issue as well. Can I use the product normally with these
   options, or do you expect that something will not work? Do you know
   which option would be preferred, performance wise, or with less
   implications?

   Kind regards,
   Ulrich

   • Edit

3. Support Staff 3 Posted by hendrik on 01 Oct, 2009 02:37 PM

   

   Hi,

   Well, I am glad that worked :-)

   noddraw probably leads to not so great (display) performance. opengl probably makes things fast, but some things might not be displayed exactly as designed.

   I'd go with opengl until I realize something is odd, then fall back to noddraw.
   Thanks for letting me know, that either of them worked.

   -hendrik

   PS: Would you mind, if I made this exchange public? It would be listed in the forum on http://beatunes.tenderapp.com/

   • Edit

4. 4 Posted by upeters on 01 Oct, 2009 02:58 PM

   

   Hello,

   thanks again for your reply. No, I do not mind at all if this exchange
   is made public, it could help others with similar symptoms. Please let
   me know if you need a better screen shot of the issue. :)

   Thank you for the excellent support. I am your newest customer, got my
   license a minute ago.

   Kind regards,
   Ulrich

   • Edit

5. Support Staff 5 Posted by hendrik on 01 Oct, 2009 03:15 PM

   

   Great. Thanks!

   BTW. There is more info about troubleshooting this kind of issue on http://java.sun.com/javase/6/webnotes/trouble/TSG-Desktop/html/java...

   -hendrik

   • Edit

6. hendrik closed this discussion on 01 Oct, 2009 03:15 PM.