beaTunes database support

sherringshaw's Avatar


24 Sep, 2009 03:13 AM

How do I change the file path for logs and database in beaTunes?  I'm using Windows.

C:\Documents and Settings\Scott\.beaTunes\logs
C:\Documents and Settings\Scott\.beaTunes\database

logs and database have used over 7GB of space so far and beaTunes has only analyzed a small amount of my music files so far.

Thank you for your help.  Scott

  1. Support Staff 1 Posted by hendrik on 24 Sep, 2009 09:11 AM

    hendrik's Avatar

    Hi Scott,

    Thanks for your email.
    Really? It uses 7GB? How many songs are in your iTunes?
    I suppose you have started and stopped beaTunes at some point, right?
    Which Windows are you on?
    Can you tell me the individual sizes of the songs in the Database folder (maybe with a screenshot)?



  2. 2 Posted by sherringshaw on 25 Sep, 2009 05:00 AM

    sherringshaw's Avatar

    Yes the user data that beaTunes has saved to my hard drive is 7GB over a few days worth of analyzing my iTunes library.

    65,000 songs mostly mp3 and a few .wav files are in my iTunes totaling 450 GB the average song is about 7MB. Most of the songs are your typical songs about 5 minutes long. I have about 100 songs that are on the large size from 50MB to 350MB in size and 10 to 60 minutes long.

    My Windows is XP Professional.

    Yes I have started and stopped beaTunes a few times during the analyzing process. The ETA time when beaTunes is analyzing is about 4 weeks for completion. also i've uninstalled and installed the last 3 newest version updates that have come out. version 2 0 16 is the one i'm using now.

    I'm surprised to see so much user data is saved to use beaTunes. Is this normal? If you can tell me how to change the path for the beaTunes user data that would be great! I would like it somewhere besides on my C: drive. I installed beaTunes on D: drive so I don't know why the user data didn't save on D:. My T: drive is where i prefer all my program user data to be stored.

  3. Support Staff 3 Posted by hendrik on 25 Sep, 2009 08:06 AM

    hendrik's Avatar

    Hi Scott,

    thanks for the screenshot.
    Can you please do the following:

    • Stop beaTunes, if it is running
    • Start beaTunes and stop it again, once it comes up. Don't let it run (continuing the analysis )

    Go to your logs directory C:\Documents and Settings\Scott\.beaTunes\logs and find the file beaTunes.log (not beaTunes.log.1 or any other number as last character). Please send me that file.

    Also, to clear some room on your harddrive, in C:\Documents and Settings\Scott\.beaTunes\logs, please delete all files starting with gc - that should be most of them.

    Two other questions:

    • Did you have frequent crashes?
    • Did analysis speed up significantly after you updated to 2.0.15 or later?





  4. 4 Posted by sherringshaw on 25 Sep, 2009 05:01 PM

    sherringshaw's Avatar

    I just started using beaTunes in the last 10 days or so and I didn't use 2.0.14 very long before I installed 2.0.15 so I can't really tell if there was any change in the analysis speed. Once i started using 2.0.15 my C: drive (operating system) quickly became almost completely full and everything seemed like it was crashing but just running slow I think. I think there was a time when beaTunes became unresponsive.

    I am getting a message when beaTunes starts: "DATABASE APPEARS TO BE LOCKED" YES unlocks the database or NO if you don't want to unlock it. It says if you think beaTunes was shut down properly to try opening the database without unlocking it. The first time I saw that message I choose YES and then after that I've choose NO to not unlock the database and beaTunes seems to work the same by not unlocking it.

    Anyway, after I deleted the files you said were safe to remove, like you asked I started beaTunes - stopped beaTunes and located the file I think you wanted to see.

    Note: iTunes puts there database in the My Music folder on Windows by default. With Windows you can change the path of the My Music folder to point at another drive if you like and thats how my iTunes data gets saved on another drive.

    Another solution that iTunes has when you want the iTunes database in a new location is to manually copy the folder "iTunes" to it's new home then start iTunes while holding the shift key (windows) and a box is supposed to open asking you to point to a database location or start a new database. (iTunes 7 or later)

    Thanks for your help. It was good to learn I could clean up some of those log files.


  5. Support Staff 5 Posted by hendrik on 26 Sep, 2009 07:33 PM

    hendrik's Avatar

    Thanks for the file.

    Here's the deal:

    At this point there is unfortunately no way to move the beaTunes database to another location, unless you figure out a way to move your whole home folder somewhere else. This is possible, but probably not worth the trouble.

    You might be able to reduce the size of the database, by clicking on Yes if you get asked again, whether you'd like to unlock the database. The index will be recreated and possible shrunk.

    BTW - it does make a lot of sense to create a backup of that database folder every now and then - if it's too big, just back up the 'data.db' file - it contains all the important stuff.

    Hope this helps a little.


  6. hendrik closed this discussion on 22 Feb, 2010 02:29 PM.

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