Task Queue not processing any items
When I start beaTunes (v 3.02), I get a message asking if I want to resume analysis of the Task Queue. If I say yes, beaTunes essentially hangs forever. If I say no, then the Task Queue says it has 58 items in it, but if I look there non are shown. If I try to clear the task queue, nothing happens. I have tried uninstalling and reinstalling (and deleting every beaTunes file or directory I could find), but the task queue still has 58 invisible items in it after reinstalling.
How do I reset to a clean state and start over?
Log files attached.
- beaTunes.zip 1.55 MB
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1 Posted by dmz on 30 Jul, 2011 10:32 PM
I did find that deleting the beaTunes folder in ~/Library/Application Support did allow for a clean re-install. (The ~/Library folder is hidden in OS X Lion, so I didn't find it when I used Spotlight search to find all of the beaTunes files before.)
Support Staff 2 Posted by hendrik on 31 Jul, 2011 07:41 AM
It looks like you may have updated to beaTunes 3 while the queue wasn't empty. That can lead to the observed problems. Deleting the beaTunes folder in
~/Library/Application Supportwill also delete theDatabasefolder, which allows a clean start without any data. It also resets a couple of preferences.And yeah.. Lion hides the
~/Libraryfolder. A little annoying IMHO.