Home → Problems →

Just purchased. No license key emailed.

• Edit

cajphoto

29 Jul, 2011 05:38 PM

I purchased the software today and got a Paypal confirmation of payment at 10:06am. I have not gotten the license key and it is not in my Spam folder (12:37pm). Can you please verify or resend this.

1. Support Staff 1 Posted by hendrik on 29 Jul, 2011 05:52 PM

   

   Hey,

   I just re-sent the mail from a different account. Did you get it this time?

   Thank you,

   -hendrik

   • Edit

2. 2 Posted by cajphoto on 29 Jul, 2011 05:59 PM

   

   Yes I did. Thanks. While I have your attention, my iTunes library is 75,000 MP3 files on an external hard drive. When I first launch will the program scan the entire library and can you give a rough idea how many hours that may take?

   • Edit

3. 3 Posted by cajphoto on 29 Jul, 2011 06:05 PM

   

   Yes I did.  Thanks.  While I have your attention, my iTunes library is 75,000 MP3 files on an external hard drive.  When I first launch will the program scan the entire library and can you give a rough idea how many hours that may take? 

   Chris Johnson
   www.cajphoto.com
   www.djpossess.com

   From: hendrik <[email blocked]>
   To: [email blocked]
   Sent: Friday, July 29, 2011 12:51 PM
   Subject: Re: Just purchased. No license key emailed. [Problems]

   • Edit

4. Support Staff 4 Posted by hendrik on 29 Jul, 2011 06:18 PM

   

   Unfortunately, I have no idea. If I was you, I'd go get some coffee and then walk the dog.
   The initial scan is a weak spot, especially with such s large library. I'm working on improving this..

   • Edit