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Installation Problem / "Could not create Java Virtual Machine"

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Carsten

01 Dec, 2010 08:13 AM

Hi,
when installing the new version this problem occured: "Could not create Java Virtual Machine"
I tried already to unistall my version of java, but the problem stayed. beatunes is starting, but when i want to analyze my database, it's not able to look up the puid and this message is displayed: "...java.io.IOException: Music DNS servers cannot be reached right now."

Is this part of the Java Problem or some kind of Problem with the online database?

Thanks for your help in advance
Carsten

• logs.zip 304 KB

1. Support Staff 1 Posted by hendrik on 01 Dec, 2010 08:30 AM

   

   Hi,

   the Music DNS problem is not connected to a Java problem, apparently the third party data provider MusicIP/AmpliFind is having some problem. I just checked and they appear to be available again. Could you please try again?

   Thanks,

   -hendrik

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2. 2 Posted by Carsten on 01 Dec, 2010 10:28 AM

   

   Hi Hendrik,
   thanks for your fast reply. I checked, but the data provider still seems to have trouble. Or do i need check wether my Firewall blocks it? Whats with the other issue when installing the prog. Does beatunes works without it?

   Best Carsten

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3. Support Staff 3 Posted by hendrik on 01 Dec, 2010 10:33 AM

   

   Hi Carsten,

   well - since it uses the net, you definitely need to create an opening in your firewall for outgoing traffic..
   beaTunes comes with its own Java and does not need an external one. If you still see that message (could not create VM) but beaTunes does start up - simply ignore the message.

   -hendrik

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