Freezing / Not Working

Kelsey's Avatar


19 Nov, 2010 09:28 AM

I just bought this program, mainly to get rid of all the duplicates that appeared when I put my music on my new computer. When I tell it to delete the duplicates a progress bar shows up and then it freezes and I have to force quit the program. I have tried doing it in smaller chunks of songs, I got one to go through but now it's not letting me do anything. I'd appreciate some help. Thanks!

  1. Support Staff 1 Posted by hendrik on 19 Nov, 2010 07:01 PM

    hendrik's Avatar

    Hi Kelsey,

    thanks for your message. The last successful action in the blog is an Applescript snippet, that tells iTunes to delete a file. This might not work, if any iTunes dialogs (like the Get Info one) are open. Any chance you opened any iTunes dialogs? Or did you see any Finder dialogs?



  2. 2 Posted by Kelsey Luongo on 25 Nov, 2010 01:35 AM

    Kelsey Luongo's Avatar

    I didn't open any dialogs or finder dialogues. I literally just pressed
    commit solutions and watched it freeze after a few seconds, having nothing
    else open besides itunes and beatunes.

    On Fri, Nov 19, 2010 at 11:11 AM, hendrik <
    [email blocked]<tender%[email blocked]>
    > wrote:

  3. Support Staff 3 Posted by hendrik on 25 Nov, 2010 10:08 PM

    hendrik's Avatar

    Hi Kelsey,

    I have a suspicion about what might be wrong.. Would you mind trying out ?
    It's the current development snapshot.



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