upgrade
How can I upgrade my beatunes? When I try to buy upgrade the system does not recognize my email. What is going on?
Please help.
Does it really worth it to upgrade beatunes2 for Mc?
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Support Staff 1 Posted by hendrik on 14 Nov, 2010 05:34 PM
Hi Greg,
Sorry for the late reply. Which email address did you use to try to upgrade?
Of course I think it's a good idea to upgrade, but admittedly I'm quite biased :-)
-hendrik
Support Staff 2 Posted by hendrik on 14 Nov, 2010 08:04 PM
Hey Greg,
I just checked and it looks to me like you already have a beaTunes2 license... (bought Nov 9th) Is that correct? This license is good for all 2.x versions.
-hendrik
3 Posted by Grigoli Kranz on 16 Nov, 2010 12:56 PM
Thank you,I had register it already. Is it possible to upgrade whatever I have?does it worth it to upgrade at all?
Grigoli
Sent from my iPod
Support Staff 4 Posted by hendrik on 16 Nov, 2010 01:13 PM
Hi Grigoli,
updates from 2.x to 2.y are always free and always recommended.
However, the upgrade from 2.x to 3.y will not be free.
-hendrik
5 Posted by Grigoli Kranz on 16 Nov, 2010 03:44 PM
how can I upgrade beatunes than?? I tried to buy it , it does not recognize me email. What 's happening?
Best wishes
Grigoli Kranz
Support Staff 6 Posted by hendrik on 16 Nov, 2010 03:49 PM
Simply download and install the new version.
-hendrik
7 Posted by Grigoli Kranz on 17 Nov, 2010 04:05 PM
Hey Hendrik,
I am tryng to upgrade my beatunes2 but as I want to purchase it it tells me that. it does not recognize my email , even I just downloaded again beatunes2 as you tolled me to. How can you fix that??
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Upgrade
Your email address was not recognized by our system. Please try again or contact support.
Email:
Best wishes
Grigoli Kranz
Support Staff 8 Posted by hendrik on 17 Nov, 2010 04:23 PM
Grigoli,
as far as I can tell you have a valid beaTunes2 license already.
To get the latest version, just download it from http://www.beatunes.com/beatunes-download.html , install it and you should be good to go. You don't need to purchase another upgrade from the website, which is apparently what you are trying to do.
-hendrik
9 Posted by Grigoli Kranz on 17 Nov, 2010 11:33 PM
Ok thank you
Sent from my iPod
hendrik closed this discussion on 18 Nov, 2010 06:36 AM.