Problem Analysing

Robert's Avatar

Robert

09 Aug, 2010 11:07 AM

Hi, I keep having an issue that i need help with on beatunes.

What happens is when I analyze my music (Adding the BPM, Colour and Key) all goes well, however once the task is done and i close beat tunes and reopen it imports the data from itunes and deletes all the work it has done, its as though it inst saving the work it has done.

Am i missing something? Is there a save button i need to click? I cant seem to find the solution!

Any help would be appreciated. Thanks.

Rob.

  1. Support Staff 1 Posted by hendrik on 09 Aug, 2010 05:47 PM

    hendrik's Avatar

    Hi,

    no, the data does not need to be saved explicitly. Perhaps something else goes wrong.
    Any chance you can send me your logs?
    See http://help.beatunes.com/faqs/troubleshooting/where-are-the-beatune...

    Thanks,

    -hendrik

  2. 2 Posted by Robert on 10 Aug, 2010 12:39 PM

    Robert's Avatar

    Hi Mate, I have just tried again at adding the keys, it adds them but as soon as I close Beatunes and reopen it a status bar appears quoting "Importing Beatunes 1.x.y data..."
    Then they get wiped off.

    I have added my latest log.

  3. 3 Posted by Rob on 10 Aug, 2010 12:41 PM

    Rob's Avatar

    Just to let you know, I am running Windows 7, iTunes 9.2.1.5 (Latest Version) and Beatunes 2.1.11

    Thanks, Rob

  4. Support Staff 4 Posted by hendrik on 11 Aug, 2010 06:51 AM

    hendrik's Avatar

    Hi,

    that sounds like you still have some old data from version 1 lying around.

    If there's a folder called `c:\Users\yourname\.beaTunes` - please rename that folder to something else and try again to run beaTunes. Does it solve the problem?

    -hendrik

  5. 5 Posted by Rob on 11 Aug, 2010 11:36 AM

    Rob's Avatar

    That makes scence, I was previously using an old version, I will give it a go and let you know!

  6. 6 Posted by Robert on 12 Aug, 2010 10:08 AM

    Robert's Avatar

    FIXED, Seems that was what was up with it! thanks Hendrik!

    Only one song wont have its key saved, I think its because its a song with a hidden ending after so many mins of silence, so its fair enough I can live with that!

    Thanks!

  7. Support Staff 7 Posted by hendrik on 12 Aug, 2010 10:51 AM

    hendrik's Avatar

    Am 12.08.2010 um 12:11 schrieb "Robert" <[email blocked]>:

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