Trying to Upgrade

Cabe Lindsay's Avatar

Cabe Lindsay

14 Jul, 2010 05:25 PM

I recently upgraded my operating system to Windows 7. I verified that my beaTunes was working OK on Windows 7, but now, I am trying to upgrade, but the system is not recognizing my email. In fact, I still have the confirmation email along with the registration key and all, but the online system is not responding to the registered email. Please advise.

  1. Support Staff 1 Posted by hendrik on 14 Jul, 2010 09:44 PM

    hendrik's Avatar


    Since you own a beaTunes 2 license you can simply download the latest version (2.1.10) and install it.
    You don't need to do anything else.

    Hope this helps,


  2. 2 Posted by Cabe Lindsay on 14 Jul, 2010 10:28 PM

    Cabe Lindsay's Avatar

    Thank you! My beaTunes was locked up, and so I deleted the database, as
    instructed in your help files. It worked, and so now I have successfully
    upgraded, and it appears to be working well.

    All my best,


  3. Support Staff 3 Posted by hendrik on 15 Jul, 2010 07:27 AM

    hendrik's Avatar

    Great - thanks for letting me know.


  4. hendrik closed this discussion on 15 Jul, 2010 07:27 AM.

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