Trying to Upgrade
I recently upgraded my operating system to Windows 7. I verified that my beaTunes was working OK on Windows 7, but now, I am trying to upgrade, but the system is not recognizing my email. In fact, I still have the confirmation email along with the registration key and all, but the online system is not responding to the registered email. Please advise.
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Support Staff 1 Posted by hendrik on 14 Jul, 2010 09:44 PM
Hi,
Since you own a beaTunes 2 license you can simply download the latest version (2.1.10) and install it.
You don't need to do anything else.
Hope this helps,
-hendrik
2 Posted by Cabe Lindsay on 14 Jul, 2010 10:28 PM
Thank you! My beaTunes was locked up, and so I deleted the database, as
instructed in your help files. It worked, and so now I have successfully
upgraded, and it appears to be working well.
All my best,
Cabe
Support Staff 3 Posted by hendrik on 15 Jul, 2010 07:27 AM
Great - thanks for letting me know.
-hendrik
hendrik closed this discussion on 15 Jul, 2010 07:27 AM.