I recently bought and paid using paypal but have not received a key.
I received the initial email from paypal, and ensured that [email blocked] was never sent to spam. However, I still have not received an email.
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1 Posted by SandboxWizard on 13 Jul, 2010 04:53 AM
Same story here. I can go to the "Lost Key" and enter my email and it 'sends' my key, but I never receive it. Nothing in my spam filter or junk folder.
Support Staff 2 Posted by hendrik on 13 Jul, 2010 07:34 AM
Hi,
the license is usually sent from [email blocked]... However, I just re-sent it from [email blocked].
Thank you!
-hendrik
3 Posted by Stevefkn-O on 13 Jul, 2010 03:28 PM
I have also purchased this product and I am experiencing the same issue.
4 Posted by SandboxWizard on 13 Jul, 2010 09:53 PM
Thanks hendrik, I got the re-send without any problems.
hendrik closed this discussion on 14 Jul, 2010 09:21 AM.