beatunes wont do what its meant to

Mark's Avatar


29 Jun, 2010 10:43 AM

Beatunes wont actually change anything in itunes, it pretends it is, goes through everything in the task queue but doesnt actually change anything in itunes

  1. Support Staff 1 Posted by hendrik on 29 Jun, 2010 11:28 AM

    hendrik's Avatar

    Hi Mark,

    can you please send some logs?




  2. 2 Posted by mark mitchell on 29 Jun, 2010 01:19 PM

    mark mitchell's Avatar

    this is the latest log, my email wont let me upload more than one at a time, i am running beatunes 2.19, itunes 9 and windows vista

  3. Support Staff 3 Posted by hendrik on 29 Jun, 2010 01:30 PM

    hendrik's Avatar

    Hi Mark,

    log.5 actually indicates that it is the oldest of the logs. However - these logs compress really well to a fraction of their original size. If you simply zip the whole logs folder, I could take a look at more recent logs, including the system-error.log.

    The log you already sent, doesn't seem to contain any errors. Are you certain that nothing is changed in iTunes?


  4. 4 Posted by mark mitchell on 29 Jun, 2010 01:56 PM

    mark mitchell's Avatar

    I have compressed everything in the logs folder, the main thing i wanted beatunes for was because i have 1422 duplicate songs, and no matter how many time si run beatunes and commit changes, i still have 1422 duplicate songs

  5. Support Staff 5 Posted by hendrik on 30 Jun, 2010 08:13 AM

    hendrik's Avatar

    Hey Mark,

    unfortunately I wasn't able to find any inspection actions in your log, as it contains a lot of info about analysis. Could you please pause the analysis, run the duplicates inspection to reproduce the error, then shut down beaTunes and send me your log files again? That way I should be able to see what's going on while you delete duplicates.



  6. 6 Posted by mark mitchell on 30 Jun, 2010 08:44 AM

    mark mitchell's Avatar

    Just inspected the library then told it to delete duplicates waited for ti to say it had finished then shut beatunes down but there are no additional logs

  7. Support Staff 7 Posted by hendrik on 30 Jun, 2010 09:05 AM

    hendrik's Avatar

    There won't be any additional ones - but the old ones will have new contents...

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