Home → Problems →

Drag and Drop Issues

• Edit

David

22 Jun, 2010 09:31 PM

I selected a playlist that I wanted beaTunes to analyze and the app did exactly what I asked it to do. Then, I made several playlists (all in beaTunes) so I could keep my tracks organized by Key and I was dragging songs from a larger playlist into smaller ones. Well, the app all of the sudden decided it wouldn't allow me to drag anymore songs into anymore playlists. I changed no settings and I went from being able to drag and drop to not able to add songs to any playlists via beaTunes but I can still drag and drop in iTunes. Please help because iTunes does not have a column for sorting songs by Key that I am aware of...

1. 1 Posted by David on 22 Jun, 2010 09:39 PM

   

   I am using a 13" macbook.
   OS X version 10.6.4
   beaTunes version 2.1.9
   iTunes version 9

   • Edit

2. 2 Posted by David Taylor on 22 Jun, 2010 10:18 PM

   

   I am using a 13" macbook.
   OS X version 10.6.4
   beaTunes version 2.1.9
   iTunes version 9
   On Jun 22, 2010, at 4:33 PM, beaTunes wrote:

   > Hey David,
   >
   > thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
   > Usually, I try and respond to requests within 24 hours.
   >
   >
   > If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes and iTunes you are using. Also, please let me know, what operating system version you are using.
   >
   > I'll send an email to you (at [email blocked]) when I update your request.
   >
   > Thank you!
   >
   > tagtraum industries incorporated
   > http://www.beaTunes.com/
   > http://www.tagtraum.com/

   • Edit

3. Support Staff 3 Posted by hendrik on 23 Jun, 2010 06:50 AM

   

   Thanks, David.

   For now, please simply restart beaTunes. Should it happen again, please shut down beaTunes right away and send me your logs. http://help.beatunes.com/faqs/troubleshooting/where-are-the-beatune... tells you where the logs can be found.

   Thanks again,

   -hendrik

   • Edit

4. 4 Posted by David on 03 Aug, 2010 08:52 AM

   

   yoooo! I have actually resolved this issue (at least with my comp).

   I made empty playlists in iTunes and tried using beaTunes to drag songs into the empty playlists. The songs would not go. But, if i made the playlist in beaTunes, the songs went fine!!!

   I've run into another issue tho, but i posted it in another thread.

   Thanks.
   David.

   search "David Taylor" and you'll see my other posting.

   peace and happy troubleshooting,

   • Edit

5. Support Staff 5 Posted by hendrik on 03 Aug, 2010 11:43 AM

   

   David,

   I never realized you were dragging songs between iTunes and beaTunes... That does not work.

   -hendrik

   • Edit

6. hendrik closed this discussion on 03 Aug, 2010 11:43 AM.

7. David Taylor re-opened this discussion on 03 Aug, 2010 03:16 PM

8. 6 Posted by David Taylor on 03 Aug, 2010 03:16 PM

   

   I wasn't exactly dragging between the two, I just made the empty playlists in iTunes, clicked the sync button on beaTunes, then tried to drag songs into the playlists (all in beaTunes). After I made the playlists and clicked sync, I never left the beaTunes window.

   David Taylor
   850-261-8728
   [email blocked]
   Sent from my iPhone

   • Edit

9. hendrik closed this discussion on 01 Jun, 2011 05:47 PM.