Harmony  Cooper's Avatar

Harmony Cooper

22 Jun, 2010 02:59 AM

I just purchased your program and after "inspecting my library," it is finding only about 2% of the duplicates in my library! The actual files are not duplicates but there are doubles of almost every song that I need to delete!!! What is going wrong here?

if you experienced a crash or other abnormal behavior, you might want to attach log files from /Users/harmonycooper/Library/Logs/beaTunes

  • beaTunes: 2.1.9
  • JVM: Java HotSpot(TM) 64-Bit Server VM
  • Version: 16.3-b01-279
  • Vendor: Apple Inc.
  • OS: Mac OS X 10.5.8, x86_64
  • Registered as: Harmony Cooper
  1. Support Staff 1 Posted by hendrik on 22 Jun, 2010 07:37 AM

    hendrik's Avatar

    Hi Harmony,

    Thanks for your message. Can you please give me an example of a duplicate beaTunes does not find? What makes it a duplicate?



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