beatunes deletes library and mac isn't able to put back more than 1 file at a time

concerned user's Avatar

concerned user

06 Jul, 2015 02:45 PM

Hello,
like the subject says, i would like suggest you to warn users when they delete songs from the beatunes library THAT THEY ARE DELETED FROM THE DIRECTORY THEY COME FROM and not just from the program.

Especially on OSX, since you can't put multiple files back into the folders they came from, we would be left with no other choice than putting back one by one or by putting all the track in one file and start sorting again.

So yeah, i guess you would be saving your users a lot of time by telling them that deleting tracks from beatunes deletes them from the computer.

  1. Support Staff 1 Posted by hendrik on 08 Jul, 2015 11:39 AM

    hendrik's Avatar

    Hey,

    actually, beaTunes does tell the user that the file is deleted, when the user attempts to delete it from a master playlist (*Music*).

    If you can reproduce a situation in which beaTunes does not show the attached message, please let me know how you did it. Users certainly need to be warned before beaTunes deletes stuff.

    Thanks,

    -hendrik

  2. 2 Posted by Erwan Hebert on 03 Aug, 2016 02:06 AM

    Erwan Hebert's Avatar

    This is a major concern and should be adressed. I bought Beatunes but stop using it because of that...

  3. Support Staff 3 Posted by hendrik on 05 Aug, 2016 07:21 AM

    hendrik's Avatar

    This is a major concern and should be adressed. I bought Beatunes but stop using it because of that...

    Please explain, as I think I'm missing something.

    The current behavior is:

    • You select a file from the library, i.e. not a user created playlist
    • You choose to delete the track
    • beaTunes ask you, whether you really want to do so, making you aware that you will delete the corresponding file
    • You make your choice

    Which part of this is problematic?

    Thank you,

    -hendrik

  4. 4 Posted by Erwan Hebert on 05 Aug, 2016 11:53 AM

    Erwan Hebert's Avatar

    Well I understand that it will also delete that file from my music folder on my computer. Is this the case? If not I will start to use it again because I like Beatunes.

    Thank you,

    Erwan

    ________________________________

  5. 5 Posted by Erwan Hebert on 05 Aug, 2016 12:00 PM

    Erwan Hebert's Avatar

    According to this discussion and what I experienced if I want to delete a file from Beatunes it will be also deleted everywhere on my computer.

  6. Support Staff 6 Posted by hendrik on 05 Aug, 2016 09:46 PM

    hendrik's Avatar

    According to this discussion and what I experienced if I want to delete a file from Beatunes it will be also deleted everywhere on my computer.

    That is correct.
    Just don't do it.

  7. 7 Posted by Erwan Hebert on 05 Aug, 2016 11:28 PM

    Erwan Hebert's Avatar

    Well I just wasted my money because the first time I launched Beatunes it grabbed all the music on my computer which includes a lot of style of music irrelevant with what I want to achieve with Beatunes.
    Why did you build your software that way? It's not the case with Rekordbox, Itunes, Flow, Mixvibes , virtual DJ and all.
    If I delete Beatunes and reinstall it, what will happen?
    Thank you for your time

  8. Support Staff 8 Posted by hendrik on 07 Aug, 2016 02:39 PM

    hendrik's Avatar

    it grabbed all the music on my computer which includes a lot of style of music irrelevant with what I want to achieve with Beatunes.

    It actually does not grab all music—it only imports those audio files that reside below the base directory that you specify.

    Why did you build your software that way?

    This style of library does allow super-easy import, simply by moving a file into one of those sub-directories of the base directory. Or by removing a file from the directory tree. As long as you synchronize every now and then, things happen fairly automatically. It also dealing with file name changes to a degree.

    iTunes actually has multiple operating modes. One of them is quite similar.

    If I delete Beatunes and reinstall it, what will happen?

    Nothing.
    You might want to create a new folder-based collection within beaTunes that uses a different base folder that is more suited to your needs.

    Cheers,

    -hendrik

  9. 9 Posted by sam schuschke on 25 Dec, 2016 05:45 AM

    sam schuschke's Avatar

    is there a way to remove music from beatunes without it effecting my itunes library? thanks.

  10. Support Staff 10 Posted by hendrik on 25 Dec, 2016 10:25 AM

    hendrik's Avatar

    is there a way to remove music from beatunes without it effecting my itunes library? thanks.

    Not really.

    You could create a folder-based library and then move songs out of the library's base folder. However, if you try this, be careful not to simply delete songs out of beaTunes—it will delete those songs, mimicking the behavior of a file manager.

  11. 11 Posted by Paul Benitez on 09 Nov, 2017 12:00 AM

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    I have this problem also. I want to be able to remove something from the library list but not delete it from the computer itself. I shouldn't have to move the file somewhere else just to remove it from the library. No other music program I've had ever deletes it from the computer. I just bought this a couple of days ago and I find it as a BIG lemon. I would not ever recommend this to anyone who has painstakingly organized their music in a folder based system. Especially one like mine where I have thousands of songs that have taken years to organize. Having an option just to remove it from the library (as all the rest do) would be a major improvement.

  12. 12 Posted by ming on 25 Dec, 2017 04:41 PM

    ming's Avatar

    1 folder of music gone! Very misleading UI or poor explaination. Either that or I'm not intelligent enough for this software. I assume remove from library just get rid of the symlink. NoNo. It deletes them proper. Not even the courtesy to put them into trash. This is a very destructive and dangerous software to use.

  13. Support Staff 13 Posted by hendrik on 26 Dec, 2017 12:15 PM

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    I assume remove from library just get rid of the symlink.

    But the info dialog clearly states: "... and delete the corresponding files?"

    Not even the courtesy to put them into trash.

    That depends on where the files were stored. Local files are just moved to the thrash. With network files that's often unfortunately not possible. It's a limitation of the system, not beaTunes.

  14. 14 Posted by ming on 26 Dec, 2017 03:52 PM

    ming's Avatar

    Yes. I'm sorry. The user should learn how to use the software as intended.

    I'm sorry to be so angsty, maybe put delete 'permanently' into the copy or something to infer that its going to do something destructive . Also my deleted files are local. What I'm guessing your code done is to use the rm command, instead of the mv, which move it to the trash or wherever, instead of just deleting it forever.

    Honestly, I though beatunes look good and credible. I was on the verge of purchase but its too destructive for me. A safe way to use beatunes is to have a backup of all my music. The picture of the info dialogue u link to clearly describes the problem. Maybe I didnt do well in my english class to properly understand the copy.

    whatever. Thank you. I wish beatunes all the best

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