tag:help.beatunes.com,2009-07-24:/discussions/questions/9929-response-timebeaTunes: Discussion 2018-08-15T18:42:13Ztag:help.beatunes.com,2009-07-24:Comment/458764392018-08-13T16:32:06Z2018-08-13T16:32:06Zresponse time<div><p>Response time for the context menu should never be this long.</p>
<p>Could you please reproduce the issue, perhaps even multiple times, and then upload your logs via <code>Help</code> -> <code>Upload Logs</code>. I'd like to see what's taking so long.</p>
<p>Thanks!</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/458764392018-08-13T18:00:48Z2018-08-13T18:00:48Zresponse time<div><p>I've done some more testing. It seems that the order I do things makes a difference.</p>
<p>If I scroll down to a random song and then right-click, the context menu comes up right away.</p>
<p>If I scroll to a random song, left-click to highlight it, and then right-click, sometimes the right-click is ignored and nothing ever happens. Sometimes, it takes 12 seconds or so for the context menu to come up. And sometimes the context menu pops up right away. Sometimes if I left click, wait about 3 seconds, and then right click, the context menu comes up right away. It seems as if beaTunes has to "get going". Usually, the delayed responses are happening only the first handful of times I try to access a tune. After that, things are much faster.</p>
<p>So, maybe the problem (if there even is a problem) works itself out after a few minutes or after a few file accesses.</p>
<p>I'm content to close this issue unless something changes. Thanks for your time on this. Sorry to raise a false alarm.<br>
I'll still upload the logs in case you want to look at them.</p>
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<code> From: hendrik <tender+dd09836e59@tenderapp.com></code>
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<p>To: <a href="mailto:pattonre@yahoo.com">pattonre@yahoo.com</a> Sent: Monday, August 13, 2018 11:32 AM Subject: Re: response time [Questions #9929]</p>
<p>#yiv6581907069 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv6581907069 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}</p></div>Richardtag:help.beatunes.com,2009-07-24:Comment/458764392018-08-14T16:20:44Z2018-08-14T16:20:44Zresponse time<div><p>Thanks for the logs and the improved description.</p>
<p>The issue probably only happens when you select a song in a <em>large</em> playlist (e.g. the main library) and then right-click right away. When you do the same in a <em>short</em> playlist, you cannot observe the issue. Correct?</p>
<p>I have looked at your logs and there is indeed something that is worth speeding up. I'll try to get an improved version to you in the next couple of days.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/458764392018-08-14T17:26:56Z2018-08-14T17:26:56Zresponse time<div><p>I won't have time to do any testing today. I don't have any playlists created except for the main library, so I can't speak to your question on that. I never noticed a problem of this type when I was working with much smaller libraries.</p>
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<code> From: hendrik <tender+dd09836e59@tenderapp.com></code>
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<p>To: <a href="mailto:pattonre@yahoo.com">pattonre@yahoo.com</a> Sent: Tuesday, August 14, 2018 11:20 AM Subject: Re: response time [Questions #9929]</p>
<p>#yiv9218529326 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv9218529326 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}</p></div>Richardtag:help.beatunes.com,2009-07-24:Comment/458764392018-08-15T14:38:10Z2018-08-15T14:38:10Zresponse time<div><p>Hey Richard,</p>
<p>I have managed to implement the change I've mentioned. If you want to try it out, please shut down beaTunes, then download <a href="https://www.beatunes.com/download/beaTunes-5-1-9-SNAPSHOT-x64.exe">https://www.beatunes.com/download/beaTunes-5-1-9-SNAPSHOT-x64.exe</a> and run the installer.</p>
<p>Hopefully that made the context menu appear faster.</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/458764392018-08-15T16:28:28Z2018-08-15T16:28:28Zresponse time<div><p>That is a LOT faster. Context menu pops up in approx 1 second or sub-second response. Thank you so much for finding and implementing that solution.</p>
<pre>
<code> From: hendrik <tender+dd09836e59@tenderapp.com></code>
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<p>To: <a href="mailto:pattonre@yahoo.com">pattonre@yahoo.com</a> Sent: Wednesday, August 15, 2018 9:38 AM Subject: Re: response time [Questions #9929]</p>
<p>#yiv5232256141 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5232256141 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}</p></div>Richardtag:help.beatunes.com,2009-07-24:Comment/458764392018-08-15T18:42:13Z2018-08-15T18:42:13Zresponse time<div><p>Thanks for reporting this and being willing to try out the snapshot!</p></div>hendrik