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Efren Nestor Hernandez Resendiz's Avatar

Efren Nestor Hernandez Resendiz

05 Mar, 2018 09:19 PM

Buenas tardes, yo compre BeaTunes4 para mac, y cuento con mi Registration key ,mi pregunta es: tengo que volver a pagar para abrir BeaTunes 5? gracias por su atención

  1. Support Staff 1 Posted by hendrik on 06 Mar, 2018 08:32 AM

    hendrik's Avatar

    Hey there,

    the version 4 key does not cover version 5. If you'd like to upgrade, you need to purchase an upgrade license. The upgrade license is discounted. It costs US$11.95.

    In case you have already installed beaTunes 5 and want to go back to beaTunes 4, please see http://help.beatunes.com/kb/troubleshooting/downgrade-from-beatunes...

    Thanks,

    -hendrik

    Google translation:

    Hola,

    la clave de la versión 4 no cubre la versión 5. Si desea actualizar, necesita comprar una licencia de actualización. La licencia de actualización tiene un descuento. Cuesta US $ 11.95.

    En caso de que ya haya instalado beaTunes 5 y desee volver a beaTunes 4, consulte http://help.beatunes.com/kb/troubleshooting/downgrade-from-beatunes....

    Gracias,

    -hendrik

  2. 2 Posted by Efren Nestor He... on 06 Mar, 2018 09:16 PM

    Efren Nestor Hernandez Resendiz's Avatar

    Buenas tardes gracias por toda la informacion pero, Mi pregunta es simple tengo que volver a pagar para abrir beaTunes5? yo compre la licencia para beaTunes4 gracias
    trabajo con: macOs High Sierra Version 10.13.3 y bea Tunes 4.16.6 gracias

    > El 05/03/2018, a las 15:21, beaTunes <[email blocked]> escribió:
    >
    > Hey Efren Nestor Hernandez Resendiz,
    >
    > thanks for your email. This is an automated response. Your message has been added to the queue and I'll be taking a look as soon as I can.
    > On workdays, I usually try to respond to requests within 24 hours.
    >
    >
    > Based on your email, our automated helpdesk system believes you should check out the following articles in our FAQ:
    >
    > - "Moving to a new computer" at http://help.beatunes.com/kb/backup-and-migration/moving-to-a-new-computer <http://help.beatunes.com/kb/backup-and-migration/moving-to-a-new-computer>
    >
    > - "Lost License Key" at http://help.beatunes.com/kb/license-issues/lost-license-key <http://help.beatunes.com/kb/license-issues/lost-license-key>
    >
    > - "Manually Changing the beaTunes Memory Configuration on OS X " at http://help.beatunes.com/kb/troubleshooting/manually-changing-the-beatunes-memory-configuration-on-os-x <http://help.beatunes.com/kb/troubleshooting/manually-changing-the-beatunes-memory-configuration-on-os-x>
    >
    >
    > If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes (and iTunes) you are using. Also, please let me know, what operating system version you are using. Please state the actual numbers and don't just say "latest". Last but not least, please let me know, whether you are using beaTunes with or without iTunes.
    >
    > I'll send an email to you (at [email blocked] <mailto:[email blocked]>) when I update your request.
    >
    > Thank you!
    >
    > tagtraum industries incorporated
    > http://www.beaTunes.com/ <http://www.beatunes.com/>
    > http://www.tagtraum.com/ <http://www.tagtraum.com/>

  3. Support Staff 3 Posted by hendrik on 07 Mar, 2018 07:54 AM

    hendrik's Avatar

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