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Mark's Avatar

Mark

06 Dec, 2017 10:44 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2017-12-06-174247.zip' by dragging it from your desktop onto the 'Attach File' button below.

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Hello. I've just upgraded to v5. I didn't know I had to buy another license. I want to use version 4 and my old license. Can I do this?

Mark

* beaTunes: 5.0.6
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.152-b16
* Vendor: Oracle Corporation
* OS: Windows 10 10.0, amd64
* Library: iTunes
* Memory: 92m - 512m
* Registered as:

  1. Support Staff 1 Posted by hendrik on 07 Dec, 2017 05:09 AM

    hendrik's Avatar

    Hey Mark,

    No problem—please see http://help.beatunes.com/kb/troubleshooting/downgrade-from-beatunes-5-to-beatunes-4 for details.

    Hope this helps,

    -hendrik

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