upgrade

chris lamb's Avatar

chris lamb

25 Apr, 2016 03:34 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2016-04-25-163154.zip' by dragging it from your desktop onto the 'Attach File' button below.

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* beaTunes: 4.6.0
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.77-b03
* Vendor: Oracle Corporation
* OS: Windows 10 10.0, amd64
* Library: iTunes
* Memory: 92m - 256m
* Registered as:
I just clicked the upgrade button do i have to pay or can i roll back to my previous version as it has now been replaced?
Thank you

  1. Support Staff 1 Posted by hendrik on 25 Apr, 2016 04:44 PM

    hendrik's Avatar

    Hey Chris,

    you have bought a beaTunes 3 license just before the major version change from 3 to 4 in 2014. Because you have bought the license such a short time before beaTunes 4 came out, I had sent you a free upgrade license back in 2014. I am not sure whether you have ever used said license, but it does cover the upgrade to 4.6.

    I have just triggered the license re-sent mechanism for you and you should find your version 4 license in your inbox.

    I hope this resolves the issue.

    -hendrik

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