404 Files in Library

DJ Wyld1's Avatar

DJ Wyld1

18 Oct, 2015 10:12 AM

Ok, so I added the library, analyzed everything. inspected everything and deleted duplicates based on the beaTunes pre-determined options. Now the files that were deleted, are still showing in the Library list but have a red 404 icon next to them. I know they are the deleted files since I have tried to open several and got a "file not found" error pop up box. So here's the question:

How do I filter the library list to only show the 404 items so i can just mass select and delete all the 404 entries from my library. I plan on sweeping my library several times to eliminate potential duplicates.

  1. Support Staff 1 Posted by hendrik on 18 Oct, 2015 02:10 PM

    hendrik's Avatar

    Hey,

    you cannot filter by 404 (file not found). But those items really shouldn't show up anyway anymore. What happens when you synchronize (File -> Synchronize)? Do they disappear?

    Also, when you committed the inspection solutions, did you see any error messages?

    Last question: Is your beaTunes library folder or iTunes-based?

    Thanks,

    -hendrik

  2. 2 Posted by Christopher Loy on 18 Oct, 2015 07:45 PM

    Christopher Loy's Avatar

    What happens when you synchronize (File -> Synchronize)? Do they disappear?

    The entire library cleared (no files listed). I had to re-inspect the
    entire library (not exactly the solution i was hoping for). After, the
    re-inspection, the files re-appeared with funky names and located in the
    recycle bin folder of the external hard drive i use for my library. I'm
    currently restoring the files and from the looks of things may be looking
    for a different tool to assist me.

    Also, when you committed the inspection solutions, did you see any error messages?

    Occasionally, the solutions will time out and i will have to re-commit some
    solutions, but this is more the exception.

    Last question: Is your beaTunes library folder or iTunes-based?

    Currently folder based. I am trying to clean up and rid myself of
    duplicates before taking the iTunes jump. I've used iTunes before and feel
    like unless the library is already fairly pristine; iTunes just makes a
    bigger mess.

  3. Support Staff 3 Posted by hendrik on 19 Oct, 2015 02:40 PM

    hendrik's Avatar

    Hey Christopher,

    The entire library cleared (no files listed). I had to re-inspect the entire library (not exactly the solution i was hoping for).

    Inspection does not re-read your library. This sounds like a basic display problem.

    After, the re-inspection, the files re-appeared with funky names and located in the
    recycle bin folder of the external hard drive i use for my library.

    Did beaTunes display them (that should not happen)?
    Is the recycle bin folder a sub-folder of your library base folder?
    And if so, what special name does it have (as displayed by beaTunes)?

    I'm currently restoring the files and from the looks of things may be looking
    for a different tool to assist me.

    When you deleted your duplicates, isn't that what you wanted? Put them into the recycling bin? I don't quite understand why you are restoring those files.

    Cheers,

    -hendrik

  4. 4 Posted by Christopher Loy on 19 Oct, 2015 05:40 PM

    Christopher Loy's Avatar

    Inspection does not re-read your library. This sounds like a basic display problem.

    I'm not sure what the program was doing. I'm just telling you what
    happened. The Synch cleared everything. There was NOTHING listed in the
    Library NO FILES. As if I hadn't ever told the program to look at anything.
    As if I just installed and the program had no idea where to look.

    Did beaTunes display them (that should not happen)?

    After I told the program to re-inspect the Library; it's like it remembered
    where it was supposed to look and all of the tracks the were previously
    displayed were still there. However, the deleted tracks showed up in the
    recycle bin with the funky names attached.

    Is the recycle bin folder a sub-folder of your library base folder?

    I use Windows 8.1 and my library is on an external hard drive (Western Digital My Passport) formatted to NTFS. So because Windows normally handles
    the file folder layout; the recycle bin is a hidden folder on the root of
    the drive. In this case, the drive is identified as drive F: when it's
    plugged into my laptop. When files are deleted, windows typically puts them
    in the recycle bin and then you hav to empty the recycle bin. This helps
    from accidentally deleting files you may want to keep.

    And if so, what special name does it have (as displayed by beaTunes)?

    The names of the files would show up as $100SNP3 with a location of
    F:\$RECYCLE.BIN/S-1-5-21-838801968-1999185998-2804753155-1001/$100SNP3.mp3

    When you deleted your duplicates, isn't that what you wanted? Put them into the recycling bin? I don't quite understand why you are restoring those
    files.

    I'm restoring the files because I don't understand what beaTunes is doing
    and would rather go through the files manually rather than rely on this
    program that, from a duplicates point of view, is unpolished. BeaTunes is
    great for adding things I would never have thought of to my library like
    color and mood in addition to BPM, Key and some other stuff. I believe it
    will be a useful tool to make playlists, but I don't really care for the
    way the program handles the inspection process. Granted it finds mistakes
    in tags and is pretty good that way, but like I said it's not quite the
    solution I was hoping for when it come to duplicates.

  5. Support Staff 5 Posted by hendrik on 19 Oct, 2015 07:49 PM

    hendrik's Avatar

    Is the recycle bin folder a sub-folder of your library base folder?

    I use Windows 8.1 and my library is on an external hard drive (Western Digital My Passport) formatted to NTFS. So because Windows normally handles the file folder layout; the recycle bin is a hidden folder on the root of
    the drive. In this case, the drive is identified as drive F: when it's
    plugged into my laptop. When files are deleted, windows typically puts them
    in the recycle bin and then you hav to empty the recycle bin. This helps
    from accidentally deleting files you may want to keep.

    Thanks. I think my question was unclear. I'm aware of the recycle bin concept and where the recycle bin typically lives. My questions should have been:

    Do you use F:\ as your beaTunes library base folder?

    And I guess the answer is: Yes.

    beaTunes should ignore the $Recycle.Bin folder. If it's showing any of the files in there, it's a bug. I was just trying to gather some more information.

    That said, I believe I have already fixed the issue and in the current dev snapshot beaTunes should not display any files from the recycling bin any longer (after sync). If you are interested in trying it out, it can be found under:

    Cheers,

    -hendrik

  6. 6 Posted by Christopher Loy on 19 Oct, 2015 08:02 PM

    Christopher Loy's Avatar

    When I initially told beaTunes where to search for duplicates; I chose the
    F:\ root drive (i told it to scan the entire drive and all sub-folders). So
    weather or not beaTunes "should" or should not ignore the $RECYCLE.BIN
    isn't really concerning me. I am trying to go though almost 30,000 music
    files between my collection and a bunch of stuff a friend of mine gave me
    and eliminate any low(er) quality copies of the same music files.
    Unfortunately, I feel like beaTunes does this in a more complicated way
    than what I was hoping for. Don't get me wrong, I like the program; I just
    don't like the way it handles duplicates. I have already found another tool
    I am trying out.

  7. Support Staff 7 Posted by hendrik on 19 Oct, 2015 08:05 PM

    hendrik's Avatar

    Unfortunately, I feel like beaTunes does this in a more complicated way than what I was hoping for. Don't get me wrong, I like the program; I just don't like the way it handles duplicates. I have already found another tool I am trying out.

    Understood.

    If you have any concrete hints for me, how to improve beaTunes in this regard, please let me know.

    Thank you.

    -hendrik

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