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Quick question on Meta data

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Tom McNamara

03 Oct, 2014 12:40 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2014-10-03-132614.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.
I'm running a folder library. Some meta data such as BPM are being synced back to the files themselves, but the option to select under edit>preferences isn't there on my version compared to the screen shots I've seen on your website for MAC. I want to buy the software, but only if I can sync the metadata back to the files themselves. Thanks and I look forward to hearing from you.

Tom
* beaTunes: 4.0.9
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.20-b23
* Vendor: Oracle Corporation
* OS: Windows 7 6.1, amd64
* Library: FileSystem
* Memory: 92m - 512m
* Registered as:

• Can_t_find_option.png 424 KB

1. Support Staff 1 Posted by Hendrik Schreib... on 03 Oct, 2014 03:57 PM

   

   Hey Tom,

   a FileSystem/Folder-based library has nothing to do with iTunes fields, therefore all values are always embedded. That's why the option isn't even given.
   BTW: The values are not written during "sync", but when they are computed. "sync" only reads, never writes.

   Cheers,

   -hendrik

   • Edit

2. 2 Posted by Tom McNamara on 08 Oct, 2014 08:55 AM

   

   Hi,
   Thanks for the swift reply. The mood isn't adding into the file properties on this same library. I've got the paid version now, will it only add in the BPM, artist name, album name, rating, song name, year and genre for a folder library, leaving the mood and color un-synced? If so is there an easy way I can get this into the folder properties?

   Thanks

   Tom

   • Edit

3. Support Staff 3 Posted by Hendrik Schreib... on 08 Oct, 2014 08:58 AM

   

   Hey Tom,

   No - in principle the data should be written. How can you tell that it's not?

   Cheers,

   -hendrik

   • Edit

4. 4 Posted by Tom McNamara on 08 Oct, 2014 09:05 AM

   

   Hi,
   Going into the file properties in windows folder explorer, the mood field
   is still blank and I can't find the color under any misc properties? Also
   when added into other music players BPM shows up but not the color or mood
   which would be very useful. Should I be using some other application to
   view the meta-data? Also I'd like to add that I am very impressed with your
   customer service!

   Thanks

   Tom

   • Edit

5. 5 Posted by Tom McNamara on 08 Oct, 2014 11:23 AM

   

   Hi,
   Going into the file properties in windows folder explorer, the mood field is still blank and I can't find the color under any misc properties? Also when added into other music players BPM shows up but not the color or mood which would be very useful. Should I be using some other application to view the meta-data?

   Thanks

   Tom

   • Edit

6. Support Staff 6 Posted by Hendrik Schreib... on 08 Oct, 2014 11:38 AM

   

   Hey Tom,

   mood as well as color are beaTunes proprietary fields and will not be displayed by any third party apps. Both are stored in special text fields - which means that a comprehensive tag reader will be able to see them, but does not know how to make sense of the values.

   Cheers,

   -hendrik

   • Edit