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Unwanted iTunes start

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Roland

07 May, 2012 09:02 PM

Sometimes, the click to a playlist in beaTunes opens iTunes, but I don't use neither the iTunes based library nor iTunes is set to the default audio player. How can I prevent this?

1. Support Staff 1 Posted by Hendrik Schreib... on 08 May, 2012 01:08 PM

   

   Hi Roland,

   thanks for your message - is this on Windows or on OS X?

   -hendrik

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2. 2 Posted by roland on 08 May, 2012 01:10 PM

   

   This is on Windows (XP pro SP3).

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3. Support Staff 3 Posted by Hendrik Schreib... on 08 May, 2012 02:49 PM

   

   Roland:

   Is there a specific action that reliably reproduces this bug (as it is a bug and should not happen)?

   Thanks,

   -hendrik

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4. 4 Posted by roland on 08 May, 2012 02:58 PM

   

   Unfortunately not: I can click playlists a lot with left and right mouse
   button, delete and rename them - and all works right, but sometimes if I
   click on a playlist iTunes will start :-(

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5. Support Staff 5 Posted by Hendrik Schreib... on 11 May, 2012 04:25 PM

   

   Hm.. Is this possibly connected to "Play in QuickTime" from the song context menu?

   -hendrik

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6. 6 Posted by roland on 11 May, 2012 07:08 PM

   

   I'm afraid I don't understand this question, because I can't see a
   relation between clicking to playlists an the "Play in Quicktime" option
   in the song context menu...

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7. Support Staff 7 Posted by Hendrik Schreib... on 13 May, 2012 08:11 AM

   

   Hi Roland,

   my questions was based on something I found in the code.

   Could you please install http://www.beatunes.com/download/beaTunes-3-5-5-SNAPSHOT-jre-win.exe and, should the problem occur again, shut down beaTunes and send me a fresh set of logs (http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...)? The snapshot contains some code that should help me to figure out exactly what piece of code triggers the iTunes start.

   Thank you!

   -hendrik

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8. 8 Posted by roland on 13 May, 2012 07:41 PM

   

   Okay, now the test runs!

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9. 9 Posted by Roland on 13 May, 2012 09:19 PM

   

   Voilà!

   After selecting a playlist I clicked the minus sign under it to delete this playlist - and just in this moment iTunes start.

   Attached you will find the log file as you want.

   • beaTunes.log 5.75 MB
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10. Support Staff 10 Posted by Hendrik Schreib... on 15 May, 2012 02:28 PM

    

    Hi,

    thanks for the log. I think I removed the offending piece of code. A new snapshot is at http://www.beatunes.com/download/beaTunes-3-5-5-SNAPSHOT-jre-win.exe

    With that version - can you still reproduce the problem?

    Thanks,

    -hendrik

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11. 11 Posted by Roland on 15 May, 2012 07:19 PM

    

    Bingo! It seems as if the problem is solved :-) Deleting playlists and many other operations works right - and never iTunes was startet.

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12. Support Staff 12 Posted by Hendrik Schreib... on 16 May, 2012 07:45 AM

    

    Thanks for testing this, Roland!

    The fix will be part of the next minor update (to 3.5.5).

    -hendrik

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