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Bea and Match

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Alwin

18 Aug, 2014 04:35 PM

Hello,
I've crashed my whole library sync last time I used Beatunes V3. I had to delete my physical and my iCloud data completely which is difficult and time consuming. How can I avoid this sync failure and will Bea V4 do me any good?
Thanks for your support.

1. Support Staff 1 Posted by Hendrik Schreib... on 18 Aug, 2014 06:19 PM

   

   Hi Alwin,

   I'm not quite sure what happened to your beaTunes 3 sync and what you needed to do, therefore I cannot say for sure how beaTunes 4 is different, or whether it will do you any good.

   -hendrik

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2. 2 Posted by Alwin on 19 Aug, 2014 07:37 AM

   

   I think that Match sync'd during library changes done by Bea.
   This just threw it off so bad that Match would stop to upload new songs of mine.
   I had to blank everything incl. my library.

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3. Support Staff 3 Posted by Hendrik Schreib... on 19 Aug, 2014 04:27 PM

   

   This sounds like a bug in iTunes Match, perhaps something you want to bring to the attention of Apple.

   beaTunes only uses the published Apple iTunes APIs and direct audio file manipulation. It does not mess with any specifically iTunes Match related functionalities.

   -hendrik

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