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Internal Server Error

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Adyn Rhodes - KIRSTY

20 May, 2014 10:12 AM

Is this correct about my previous question
thankyou

• beaTunes-logs-2014-05-20-174246.zip 6.12 MB

1. Support Staff 1 Posted by Hendrik Schreib... on 20 May, 2014 10:18 AM

   

   I'm not exactly sure what you are referring to... Could you please add further messages to the discussion thread you are relating to?

   In that thread I asked: Do you still see those Internal Server Errors?

   Thanks.

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2. 2 Posted by Adyn Rhodes on 20 May, 2014 10:38 AM

   

   yes I still have those internal server errors
   what else can I try to fix this problem

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3. Support Staff 3 Posted by Hendrik Schreib... on 20 May, 2014 10:40 AM

   

   If you can, please turn "use online resources" off during the next analysis - most algorithms do not require to contact the server.

   Does this help?

   -hendrik

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4. 4 Posted by Adyn Rhodes on 21 May, 2014 07:18 AM

   

   how come when these songs analyse this error appears in nearly every song ? is there a place online all the tracks can be analyse and corrected to there title and bpm ?
    
   From: [email blocked]
   To: [email blocked]
   Subject: RE: Internal Server Error [Questions #2608]
   Date: Wed, 21 May 2014 17:16:49 +1000

    when I do this there isn't as many songs that turn up with the error . what I really want from this program is to analyse all the tracks I have on my computer and put there correct titles of the tracks and correct bpm to each song . anything else I can do to get these results
   thanks

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5. Support Staff 5 Posted by Hendrik Schreib... on 21 May, 2014 04:25 PM

   

   Hm,

   I checked the logs and it seems there was something wrong with the server, when looking up songs without taking existing metadata into account. I believe this is now fixed.

   That aside, I noticed that you are using the Import Meta Data task and are replacing existing meta data. When using solely the acoustic fingerprint to identify a song, it is impossible to pick the correct release, if it was released multiple times (because the audio data is identical). Please be very careful with overwriting good existing data - it may cause more harm than good.

   Also, if you haven't done so already, please adjust your memory settings to something like 900m, as described in http://www.beatunes.com/beatunes-outofmemoryerror.html - otherwise, beaTunes will be slow, show error messages, and the internal database might break. All things you'd like to avoid ;-)

   Cheers,

   -hendrik

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