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large quantity tmp files left in directory, large disk usage for tmp files

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michael

Dec 10, 2011 @ 02:10 AM

is beatunes normally supposed to leave files in it's directory after running? tmp files? i just cleared out 5GB of tmp files, is it supposed to clean those at exit, or do i have something set wrong? using windows xp, service pack 3, beatunes 3.0.11 itunes 10.5.1.42

thx!

  1. Support Staff 1 Posted by hendrik on Apr 04, 2012 @ 06:58 AM

    hendrik's Avatar

    Hi,

    Which directory are you referring to?

    Thanks,

    -hendrik

    Am 04.04.2012 um 04:07 schrieb "michael" <[email blocked]>:

  2. 2 Posted by Chris on Apr 04, 2012 @ 08:45 PM

    Chris's Avatar

    I noticed that a lot of tracks were disappearing from my collection, so I investigated. It seems that for each of these tracks there were a series of ".old" and ".tmp" files created. The .old files also included a sequencial number, .old, .old1, .old2 ..... When I correct the extension on the most recent .old file to mp3 or m4a, the track will play and I can add it back into the collection. However, right now I am staring at a huge task to correct this problem, 3000 tracks are affected. What is causing this?

  3. Support Staff 3 Posted by hendrik on Apr 04, 2012 @ 08:47 PM

    hendrik's Avatar

    Hi,

    I think I know what the problem is, and it should be fixed in the latest version.
    You can update to 3.5.4 for free - just install it from the website.

    -hendrik

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