bpm only shows in itunes after playing

jeff's Avatar

jeff

17 May, 2013 11:34 PM

After analyzing my itunes library (pointing to .xml, meaning I have an itunes-based library) bpm only shows in itunes after each file is played.
Why is it not doing it automatically, as the faq states that it should?

  1. Support Staff 1 Posted by Hendrik Schreib... on 18 May, 2013 07:54 AM

    Hendrik Schreiber's Avatar
  2. 2 Posted by jeff on 18 May, 2013 01:04 PM

    jeff's Avatar

    Thanks, Hendrik, but that's the first thing I read looking for answers. That does not answer my question, however. As I stated, I am using an itunes based library. Why aren't the BPM findings there automatically after analyzing? They only show up in itunes if I start to play each individual song.

  3. Support Staff 3 Posted by Hendrik Schreib... on 18 May, 2013 01:10 PM

    Hendrik Schreiber's Avatar

    Hm - weird.
    Can you please send me your logs?
    http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... tells you where to find them and how to send them (whole folder, zipped).

    Thanks,

    -hendrik

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