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Change of Email Address

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Brandon Hughes

17 Sep, 2024 11:38 AM

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Hi there,

I originally purchased software and it was registered under my previous email address: [email blocked]
I have since created a new email account to use - am I able to have my current license registered under: [email blocked]

Many thanks!

B

* beaTunes: 5.2.34
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.21+10-LTS
* Vendor: BellSoft
* OS: Windows 10 10.0, amd64
* Library: iTunes
* Memory: 92m - 640m
* Registered as: Brandon Hughes

1. Support Staff 1 Posted by hendrik on 17 Sep, 2024 02:11 PM

   

   Hey Brandon,

   once a license is issued, the email address cannot be changed. However, I have changed the address in our customer database, which enables you to retrieve the license using your new address, should you ever loose it.

   Kind regards,

   -hendrik

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2. hendrik closed this discussion on 17 Sep, 2024 02:11 PM.