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beatunes will never QUIT

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schwerd

18 Jun, 2011 05:19 PM

after doing some things in beatunes, I quit the app.
it says it's quitting/saving database....
for 14 hours

finally, force quit

which seems to leave the database locked, so next time I launch, it's messed up

has happened ever since purchasing

can't figure out why it won't quit

1. Support Staff 1 Posted by hendrik on 19 Jun, 2011 11:09 AM

   

   Hi,

   A locked database should not really be a problem. No need to worry.

   -hendrik

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2. 2 Posted by Stephen Schwerd... on 19 Jun, 2011 01:33 PM

   

   That's not the issue. The issue is, the app never quits. After telling it to quit, it hangs until I force quit. One day 14 hrs. Another over 12.

   <--- Sent from my iPad2 --->

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3. Support Staff 3 Posted by hendrik on 19 Jun, 2011 02:49 PM

   

   Hi,

   If shutting down takes longer than a minute, most likely something is stuck and you should probably just force kill it.
   I will have to investigate, what's stuck after I'm back from vacation. For now there is unfortunately little I can do.

   Cheers,

   -hendrik

   Am 19.06.2011 um 14:42 schrieb "Stephen Schwerdfeger" <[email blocked]>:

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4. 4 Posted by Stephen Schwerd... on 19 Jun, 2011 03:00 PM

   

   On Jun 19, 2011, at 7:52 AM, hendrik wrote:
   that's fine
   happy to help when you have time
   console logs, crashlogs, whatever

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5. Support Staff 5 Posted by hendrik on 05 Jul, 2011 01:21 PM

   

   Hi Stephen,

   are you still experiencing this issue?
   If so, which operating system are you on and can you please send me your logs (http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...)?

   Thanks!

   -hendrik

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6. hendrik closed this discussion on 12 Jul, 2013 01:11 PM.