tag:help.beatunes.com,2009-07-24:/discussions/questions/15403-issues-with-trial-versionsbeaTunes: Discussion 2021-01-04T18:47:31Ztag:help.beatunes.com,2009-07-24:Comment/489172882020-12-20T16:49:38Z2020-12-20T16:49:39ZIssues with trial versions<div><p>Cheers!</p></div>Kevin Pepperalltag:help.beatunes.com,2009-07-24:Comment/489172882020-12-20T19:55:28Z2020-12-20T19:55:28ZIssues with trial versions<div><p>Hey Kevin,</p>
<blockquote>
<p>the program is very slow,</p>
</blockquote>
<p>Is this on current hardware? Are there specific aspects that are slow?</p>
<blockquote>
<p>only plays portion of songs,</p>
</blockquote>
<p>You mean it just randomly stop playing? Or is there a pattern?</p>
<blockquote>
<p>will not play quite a few songs from my library of 5000,</p>
</blockquote>
<p>Is there any pattern to which tracks beaTunes won't play?</p>
<blockquote>
<p>when adding songs to a play list the playlist does not populate etc</p>
</blockquote>
<p>How do you add songs? What exactly do you do that does not work?</p>
<p>Would love to help, but definitely need more detailed problem descriptions.</p>
<p>Cheers,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/489172882021-01-01T14:27:56Z2021-01-01T14:27:57ZIssues with trial versions<div><p>Thanks for getting back to me. I now have bought the full version as I was<br>
very intrigued with your program!</p>
<p>I need to address the most important question<br>
1. I have a number of songs that do not play in your program there does not<br>
seem to have similar factures at least to me they play fine in my itunes<br>
library which is large 5,000 plus songs<br>
2. Does BEA control or change the audio level in Itunes once analysed in BEA<br>
3. If we start over from scratch with replacing your programs database<br>
(music files) do I lose the same information in the Itunes library as it has newly populated the BPM info presumably from BEA</p>
<p>Lets stick with these three items before venturing to anything else</p>
<p>Cheers<br>
Kevin</p></div>Kevin Pepperalltag:help.beatunes.com,2009-07-24:Comment/489172882021-01-04T18:47:30Z2021-01-04T18:47:30ZIssues with trial versions<div><p>Hey Kevin,</p>
<p>sorry for the late reply. NYE etc.</p>
<blockquote>
<p>I have a number of songs that do not play in your program there does not seem to have similar factures at least to me they play fine in my itunes<br>
library which is large 5,000 plus songs</p>
</blockquote>
<p>Please reproduce the issue and upload your logs right afterwards (via Help -> Upload logs within the program). What format are the files in? Anything special about them? Can you attach a sample file so that I can reproduce the issue?</p>
<blockquote>
<p>Does BEA control or change the audio level in Itunes once analysed in BEA</p>
</blockquote>
<p>beaTunes plays very well with iTunes/Music.app when using an iTunes/Music.app-based collection. For details, please see <a href="https://blog.beatunes.com/2015/01/different-libraries-for-different-needs.html">https://blog.beatunes.com/2015/01/different-libraries-for-different...</a></p>
<p>Regarding audio levels: beaTunes will update the audio levels (ReplayGain or newer standards) when you ask it to, i.e. when you enable the corresponding task when running an analysis.</p>
<p>When you are using a folder-based collections, the tags are always written, when you are using an iTunes-based library, you need to turn on <em>embedding</em> prior to analysis. See also <a href="https://www.beatunes.com/en/itunes-replay-gain.html">https://www.beatunes.com/en/itunes-replay-gain.html</a> for step by step instructions.</p>
<blockquote>
<p>If we start over from scratch with replacing your programs database (music files) do I lose the same information in the Itunes library as it has newly populated the BPM info presumably from BEA</p>
</blockquote>
<p>Deleting a beaTunes database does not modify the iTunes/Music.app database in any way. However, some information like <em>key</em> is not stored in iTunes, so unless you have <a href="https://blog.beatunes.com/2013/10/so-where-exactly-does-beatunes-store.html">embedded</a> it into your files, this information will be lost.</p>
<p>Hope this answers your questions,</p>
<p>-hendrik</p></div>hendrik